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March 2024 by Charles Clark
This store is back open. Sandi is great. Looks fresh and new.
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December 2023 by Shandi Kemp
My husband and I were trying to get a washer and dryer without opening a credit card so he went online and ordered through Aaron's in Live Oak. A few days later he gets a call from the store saying "hey we see you applied for credit you have a $600 limit." My husband said, "no, I ordered a washer and dryer and it was approved." We had set up automatic payments and everything. The guy finally found the order and told him he had to order it. He stated, "it will be here Thursday and we will give you a call to schedule delivery for Friday or Monday, based on how many deliveries they currently had for the week." It is now Monday and we still haven't heard a word from anyone. Husband called and cancelled the order and we went ahead and got one from Lowes. I work in retail and this is VERY BAD BUSINESS!! We won't be trying Aaron's again! As a district Manager in my field, reliability as a company goes a long way! If it didn't come in, all they had to do is call and explain that, but not calling or anything just puts a bad taste in one's mouth! Got the same set at Lowes for $1300 cheaper anyways.
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December 2022 by Ashlee Daniels
I am still paying on a 70 inch flat screen t.v that they are supposed to fix! Its still on service and they cant ever tell me whats going on but they will call you for a payment!!!! Zero stars. Customer service sucks!!!!!!
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January 2022 by Harold Davis
The employee's were very polite and helpful.
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December 2021 by Jessica Newton
If I could give zero stars i would. I Went in to purchase a ps4 and was told they had a used one. No issue got it all set up and paid for. When I got home less than an hour later and hooked up the Playstation and it didn't even work. Called and informed the employee and he said to bring it back up and he would try to find out whats wrong. When we got up there the employee tried saying the Playstation had been tampered with and that the only thing that could be done was to send it out for service but that wouldn't be for 2 weeks considering the holiday next week. I didn't want to do that because by the time I would have received the item back it would've been time for my next months payment. I decided that I just wanted a refund. I've called cooperate and I am waiting to hear back.
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November 2021 by Laura Johnson
Just popped in to make a pymt. Very attentive as usual!
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September 2021 by William Boone
Been dealing with this Aaron's for a couple of years now and I have nothing but good things to say about this store. Always helpful. Never have any attitude with employees. They legit are ready to help you out. I love this store and the management and employees that work here. Hands down the best Aaron's I have dealt with between Valdosta GA and lake city FL.
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July 2021 by Yvonne Heckert
Awesome customer service very polite on everything answer questions I had what I needed and being delivered tomorrow which is awesome thank you
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June 2021 by ca LE
The best
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November 2020 by Curtis Turner
Okay again, I've tried to correspond via email about a situation where my card number was given over the phone for payment and I was put on easy pay which was great but come to find out my card wasn't ran until the store wanted to run it then no funds available. The funds were available at the time of call and if there was a problem nothing was said and I know there wasn't. Now they're constantly calling my ex and she is out of state with her family. And now y'all are going to her last known address. You need to stop. In the email it was stated where I am at right now and I will rectify everything when I return. The harassing that house will stop. Neither of us are living there. So I am going to ask nicely one more time. If I get another email from the resident of the home about y'all showing up there I will not be to happy nor nice when I return. And also again my bank card was compromised right after that so I don't know what has been going on in the store or whatever. I was lied to the day I got my items. I was told that I could add on any item at anytime.
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November 2020 by Delores Bell
It great. Dont deal with the other stores REJECTING U, BECAUSE OF BAD CREDIT. HECK, WE ALL HAVE CREDIT PROBLEM SOME TIME, JUST GO TO AARON'S.
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August 2020 by Alaina Robinson
My fiance and I have some items with Aaron's. My fiance had to have a testing done due to the fact for surgery coming up and that's why we have that protection plan. Unfortunately the testing was not cheap but necessary that's why we have the protection plan. Called to see what could be done haven't been late on payments at all. Was told that when the surgery happens to bring in documentation and then it will be set up. I can do so not a problem. Just wanted to see if I could pay on the 21st so there wouldn't be no gaps due to surgery.
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July 2020 by Denise Mcsweeney
I love Aaron's half of my stuff is from them. Great staff, too!!!;;;)))
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May 2020 by Davis Gardner
The crew here is kind and helpful. Ive bought a few items from them and Ive never had a issue. Will be back and thanks
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December 2019 by Denielle Tivitt
I will never go back to this place !!! I sat on hold for over 20 minutes ! Very rude manager Carl ! I put in an order for a lift chair for my dad , they ordered the chair from the Perry Florida store . I was promised it would be delivered with in that week it was not . It took 2 weeks for the chair to get to the store . I had to go get it and bring it home. The cord got messed up I called about a new cord a week before Thanksgiving still nothing . !
