Paint Stores in Lithia, FL

“Looks like it's been 6 years since I gave these guys a review, so high time for an update...Yesterday evening, our well pump failed. Friday evening, of course! It's 6:45pm and I know Ace closes at 7. So, I call them to see if they have starting capacitors (having checked I had voltage right up to the capacitor). A lovely lady checked for me and said they had several, so I hot-foot it up there.The young lady who'd been so helpful on the phone - Traylee - went above and beyond helping me find the nearest-sized capacitor. She was knowledgeable, helpful and friendly, even though it was closing time. Even when the manager started hassling us to finish up (which I felt was a bit uncalled for), Traylee held her ground because she was in the middle of helping her customer.I run a software company with some big, Fortune 1000 customers, and that is EXACTLY the kind of customer service I try to encourage from our employees.My prediction: Miss Traylee will be managing the store a couple of years from now.”

“CC and DebbieWanted to share that your customer service is above and beyond. They are so informative and helpful. I wanted to keep my new baby ducks safe. They eased my concerns. I am a lifetime customer.”

“The associate went above and beyond to find an old paint order for me which I needed quickly before my contractor was scheduled to begin some work. I waited outside the store to be sure I was the first customer and I was in a panic. I had too small of a sample of paint and it was undetectable from the paint reader. He didn’t give up and and researched my account and really went the extra mile. In my haste, I didn’t catch his name. He was the only employee at the Lithia, FL store on Tuesday 12/19/23 at 7am. I hope he gets a raise!”