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“CC and DebbieWanted to share that your customer service is above and beyond. They are so informative and helpful. I wanted to keep my new baby ducks safe. They eased my concerns. I am a lifetime customer.”
“Can't beat the prices or convenience. Not always the highest quality for some of their cheaper items, but for the DIY homeowner they have what you need to get the job done.”
“Whether you spend 5 bucks or $500, this is the place. It's rare for them to not have what I need and the staff are quick to help. A bit more family feel than HD or Lowes. They have their place, but normally my first stop is Ace.”
“Initially had a bad experience but Melissa the store manager (who I wasn't the kindest to) addressed my issues and handled the situation with incredible professionalism.”
“Awesome place to get your tools and fasteners. I always save money when I buy the nails here and they always have specials on Hitachi nailers, Paslode, Makita tools, Rolair compresors and much more.”
6AM - 10PM
1524 E Brandon Blvd, Brandon
Hardware Stores
“Excellent customer service and attention to detail. Had the pleasure of working with Logan, who met and exceeded my expectations with making the entire process of renting a truck as easy and pain free as possible. I noticed how well they all worked together even on a busy Saturday to help everyone in a timely fashion! Keep up the great work!”
“I spend entirely too much money here as a homeowner but I couldn't live without it lol. The staff at this location are helpful and attentive as well. Good job guys.”
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“Looks like it's been 6 years since I gave these guys a review, so high time for an update...Yesterday evening, our well pump failed. Friday evening, of course! It's 6:45pm and I know Ace closes at 7. So, I call them to see if they have starting capacitors (having checked I had voltage right up to the capacitor). A lovely lady checked for me and said they had several, so I hot-foot it up there.The young lady who'd been so helpful on the phone - Traylee - went above and beyond helping me find the nearest-sized capacitor. She was knowledgeable, helpful and friendly, even though it was closing time. Even when the manager started hassling us to finish up (which I felt was a bit uncalled for), Traylee held her ground because she was in the middle of helping her customer.I run a software company with some big, Fortune 1000 customers, and that is EXACTLY the kind of customer service I try to encourage from our employees.My prediction: Miss Traylee will be managing the store a couple of years from now.”