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April 2024 by leeeclemens
my experience at this location is extremely disappointing, I needed a small help and no one cared to talk to me, the person at the front desk kept talking to her peers and did not even bother to help me, nor did anyone, it was a simple request and they did not even care to help, I was sitting down and waiting for more than 25 minutes waiting for someone. Customer service was horrible!
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April 2024 by Jennifer Thomas-Sassone
I didn’t think this branch could get any worse but it did! Last week I waited over an hour for a teller as they only had one person working!Today the new “manager” Sherri left the counter with a line of over 12 people to go get lunch! The woman in front of me had waited 55 minutes with one teller working!Horrible experience here. Went to the business teller line and had half of my transaction processed. The teller did not want to do the cash withdraw saying she didn’t have the bills. She passed me on to her colleague who told me she was working with someone else and to take a seat. This process took forever. Very unorganized and felt like a true lack of management.
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March 2024 by Tick d
It's a Bank of America. It's generally no problem to use to ATMs, but not typically a good experience if I have to go inside.
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February 2024 by Andrey Salted
Few parking spaces, very slow service!
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January 2024 by Lori Bolin
Came to make a deposit today everybody was so behind the counter
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December 2023 by Brian Johnson
Horrible bank! My 95 YO father was being charged an $8 fee for cashing a $600 ck because he is handicapped and could not come to.the bank himself. They held up the line for 20 minutes while the teller brought out the manager, Katie Ann, who basically told him to take his business elsewhere. The bank makes $2500 a year on my father's 'float' (as he earns no interest and has a well fundee account) yet they do nothing for him. Run for any other bank as fast aa you can! I can't believe our tax dollars bailed out this excuse for a bank!
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December 2023 by Brian J
Horrible bank! My 95 YO father was being charged an $8 fee for cashing a $600 ck because he is handicapped and could not come to.the bank himself. They held up the line for 20 minutes while the teller brought out the manager, Katie Ann, who basically told him to take his business elsewhere. The bank makes $2500 a year on my father's 'float' (as he earns no interest and has a well fundee account) yet they do nothing for him. Run for any other bank as fast aa you can! I can't believe our tax dollars bailed out this excuse for a bank!
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December 2023 by mike f
Was greeted with a smile on a rainy late afternoon by Amanda Apollon. Thank you for all your assistance and helping make it a sunny day for me! Also, I must thank Gizane Vidal, Senior Banker, for going above and beyond to take care of my situation. BofA is better because of you both.
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October 2023 by Raquel Pacheco
Horrible costumer service 2 cashier available on Saturday. Told one of the atends Andreia they need more cashier whole attitude received.
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September 2023 by Van Roaming
Very helpful team. Thank you!
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August 2023 by Nohra Pelaez
They are always people sleeping by the drive true, did deposit and that guy is always looking for my car's window. We need security there or the bank have to do something. I saw people doing drogs,sleeping there,also today the motorcycle and more car's parking in too.bad services!
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August 2023 by Orbit City
If I could give them a 0 or negative I would terrible customer experience previous reviews speak for themselves a joke managers have no idea what there doin please go to any other bank of yiu have to the only hint this bank is good for is atms
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August 2023 by Andre Soares
they never solve your problem, simply for them it is better for you to close the account than to solve your problem
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July 2023 by Jack P.
Horrible, went to take out cash and not a single manager was available to approve my withdrawal. Very un professional.
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July 2023 by Bill S.
I ran out of checks and needed a temporary deposit slip. She said I need to open up an account. For a couple of deposit slips ?Really ?