The branch manager Ruby was extremely helpful. She took the time to explain to me all the details about the credit card and bank accounts, she walked through the steps with me and she personally explained to the teller. I really appreciate she taking her time. Excellent customer service!
November 2023
No one answers the phones. I've called multiple times with no answer just oh hold again and again. I'm assuming staffing is low if phones can't get through.Update 5th call was answered and they were kind when answering.
October 2023
Came in today 09/30/23 to open a new account and I received the best service. I feel bad I didn't get the lady's name but she was Colombian and she treated us like she knew us for years. Thank you so much!
