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December 2023 by Ashley Walker
Paul was very helpful in helping me get the QR code to ship my package off. He even did me a solid and taped it up for me because I didn’t know it had to be taped up. Excellent customer service!
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November 2023 by Conchesoavità
Paul and Hari the employees were extremely helpful and professional. I arrived at the last minute with a pdf of the birthday party’s invitations. They printed those cards in less than one hour, helped me to understand the format and provided also very nice and colorful envelopes for a good price. Thank you very much for your help! I highly recommend this shop with Paul and Hari!They are very fast receiving Amazon’s items to make the return!
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November 2023 by Tanesha Black
Oh my gosh this UPS store is the best UPS store for to send package. They have good customer service. All the workers is so lovely. If you go there with a sad face, they let you come out with a smile on your face. I will not stop go to this UPS store, I will drive from North Fort Myers to Lehigh just to have this customer service
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November 2023 by Hermon Davis
I wish I could leave less than one star. The employee was rude and didn't want to follow Amazon's return policy. I have returned items from Amazon before and never needed all the stuff he was requiring. I know leaving this will do no good on changing the business as the staff is related to the owner but just drive a little further and get the proper service.
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November 2023 by Harry William
Great Customer service… They are very helpful and quick with their service, great people and great place to visit
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November 2023 by Ramirez
This place is great I drive from Immokalee and Paul has always been great, very helpful and kind there’s times I forget to tape up my packages and he’s always willing to provide customer services and helps me with preparing my packages and getting them sent out thanks for all of your help Paul keep up the great work
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November 2023 by Monica Pelletier
If I can do less than 1 star I would. They were so rude and wouldn’t accept my return without a box even though I chose to do the box free option with Amazon and they wouldn’t honor it. The guy then called me a liar when I told him I didn’t have the box anymore.
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September 2023 by Robert Lahman
These guys were great in and out fast and respectful service with a smile
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September 2023 by Sulet Lopez
Horrible customer service! Not only do they charge to use the computer separately from printing, but they charge to use a small piece of tape to tape the label to the box!!! Ridiculous! You know what’s free??? A nice happy smile and customer service and they can’t even do that!!! Save your time and money and go somewhere else!!!!
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September 2023 by Marta Ruiz
I will say since day one coming to this UPS store being attended by Paul is the best customer service that I have from any ups the store his is the best.
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August 2023 by liq boos
This store is awesome. All employees are fantastic, always cheerful and provide fast service. Even if they encounter problems with customers who don’t speak the language (I feel sorry for both customers and employees), they still help everyone. I was surprised while checking their Saturday hours and saw the review the last person wrote – it was quite disgusting. How can you ask for free stuff when it’s your responsibility to pack your own package? They provide services, and every service and material comes at a cost to the business. I feel sorry for those employees who work there and have to deal with such rude behavior from people who shouldn’t even be coming to your store. You guys don’t deserve that. Anyway, I’m really happy with this store and I recommend it to all my family and friends.
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May 2023 by John Leonard
Very nice store. Has all the packing items you need for self packing or packing service. On-site mail boxes are available. Nice and friendly staff. Clean and very professional.
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May 2023 by Lynn Martin
The Employees at the UPS Store at 1446 Lee Blvd on Lehigh Acres, Fl are very Courteous n always willing to help, I had nothing but the best experience ever n I would recommend this location at all times.
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April 2023 by Keston Ott-Dahl
We had a great experience with this UPS location. Paul the notary guy was very helpful and thorough. Suggested alternatives to save us money.
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March 2023 by Durwood Shilling
Poor service. These people have too many irons in the fire. Plan to stand in line waiting. They really need some competition so they improve their service. It appears their employees don't really care if you stand in line or not. I waited almost 15 minutes in line just to drop off one Amazon return.