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February 2025 by Lixi Valiente
I recommend this agency to send packages to Cuba, they are very professional in their work and offer excellent service and attention to customers.
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January 2025 by Karla Uranga
What a shame that Google doesn't allow me to give it 0 stars, I don't recommend this business at all.
First, their employees have a terrible treatment of the public, they treat you as if they were doing you a favor and if you ask them to explain or give you information, they get upset, in other words, a disgusting business. In addition to the treatment, we have the problem of service, which is also terrible. They tell you that your merchandise will arrive in 7 to 10 business days and it is a pure lie, they spend more than 20 days without caring if the family needs the medicine or something specific from what is being sent. When you call to ask the status of the package, the phone does not work, you have to go to the store and they do not tell you anything and mistreat you, please do not continue fueling this type of business that profits from the needs of others. I hope my experience helps you, I do not recommend it at all.
What a shame that Google does not allow me to give it 0 stars, I do not recommend this business at all.
First, their employees have a terrible treatment of the public, they treat you as if they were doing you in favor and if you ask them to explain or give you information they get annoyed in other words a disgusting business in addition to the treatment we have the problem of service that is also terrible they tell you that your merchandise will arrive in 7 to 10 business days and it is pure lie they spend 20 days without caring if the family needs the medicine or something specific to what is sent. When you call to ask about the status of the package, the phone doesn't work, you have to go to the place and they don't tell you anything either and they mistreat you, please don't continue feeding this type of business that profits from the need of others. I hope my experience helps you, I don't recommend it at all.
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September 2024 by Ma&k
Terrible service and customer service, you arrive at the store and have to wait for their employees to finish talking on the phone, to be attended to. I recommend that its owners be better selective of their employees.
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July 2024 by Deborah Montes de Oca
If it existed -100 stars I would put it on. The owner of this place is such a nasty woman you have no idea. I MADE a shipment to Cuba and he treats me like I was a piece of rags when he talks to me. I remind you, madam, that you are not in Cuba, that $$ is worth it here and that there is nothing worse than having bad reviews because no one trusts a person who has a business and mistreats his clients. It is a great lack of respect and I am going to dedicate myself to telling everyone that this business is useless, they lie and steal.
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June 2024 by Lianis Peña
My worst experience, I do not recommend it at all. I called by phone and they told me that a pound for 30 to 45 days was $1.85. When I arrived at the place with more than 40 pounds, they told me no, it is $80 for a box of 22 pounds, which should be more than 100 pounds for it to be at that price, something that he never explained on the phone... I recommend everyone to use another agency. I particularly prefer to drive to Miami than go through that situation again, not to mention that the person who works there he has a bad attitude and lack of education and culture...🤮🤮🤮
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March 2024 by Beatriz Fong
I don't usually do this type of reviews but this business is NO WORK!!!!! I made a shipment to Cuba, I left it at the agency on January 28 of this year, they sent it on February 8. I made this package via fast shipping, where they told me it would arrive in 7 to 10 days (from 02/19/2024 to 02/22/2024) they told me that they did not deliver on weekends, which seemed strange to me because other agencies do, but I sent it to them anyway. My package has been delayed for 10 days, I have called 4 times and they always tell me a different lie, one never coincides with the other, and to make matters worse they justify themselves with the phrase "IMAGINE WHAT WE ARE GOING TO DO WE ARE CUBANS" There is no greater courage than They use our origin to justify bad work and the lack of responsibility for what was done wrong.
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December 2023 by Xiomara Morejon
They lie to clients with the parcels to Cuba, I do not recommend them to anyone, 18 days ago I sent one of food and they still have not delivered it to my relatives, every time you call they do not even agree to say the same Lie, it is the only agency that cannot find a ticket to send the packages or they retain the packages in Cuba, I would give it zero star.
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December 2023 by Sule Gama
How ugly that we Cubans are like this, these people in order to sell their shipping boxes to Cuba tell you 40 lies, I paid 200 dollars for a 100 pound box and they told me that in 6 weeks it would be there and then nothing, and when the The box finally arrived after 2 months, they charged my family 3000 Cuban pesos and they did not give me that information, they involved me with every call, putting stories and obstacles in my way, in short, first and last time
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June 2023 by Piscis Pez
(Translated by Google) Good attention... there are varieties of products and affordable prices. Money shipments for Cuba... clothes... food... medicines and more Cuba(Original)Buena atencion..hay variedades de productos y precios asequibles .envíos para cuba de dinero ...ropa.. comida ...medicinas y mas cuba
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May 2023 by La Cubanita
(Translated by Google) I don't like to make this type of review of any business because I know the repercussions that they can have for their owners; but also as a client I would like to know things as they are; More than 2 months ago I went to send a box of 44lbs to Cuba in this place (I invested almost 700 dollars in this box of food and sundries for my family) and I asked him several times how long it took to arrive, he told me that from 25 to 30 days; I asked him what if he lost the box or something that goes inside; Because of the way things are in Cuba right now, she told me that she wouldn't have any problem that she would take care of it; so far all good; He told me that within 15 days he would call to give me the tracking #; I waited a little more and after 20 days I called; It took me a lot of work to talk to the owner (who is the one who has that information) she was never there or sometimes she was but she couldn't help me, and then I waited more or less until 35 days and nothing, my package was tracked in Cuba and it doesn't show up I have already called Correos de Cuba and they say that if the package does not appear in the system it has not arrived, I am tired of calling the local and going through there and she is never there and like when you call she gets annoyed .. very bad job and attention, I do not recommend them at all❗❗❗❗(Original)No me gusta hacer este tipo de reseñas de ningun negocio porque se las repercuciones q pueden traer para sus dueños; pero también como clienta quiesiera saber las cosas como son; hace mas de 2 meses fui a hacer un envio en este local de una caja de 44lbs para Cuba(en esta caja de cosas de comida y miscelanias para mi familia invertí casi 700 dolares) y le pregunte varias veces cuanto demoraba en llegar me dijo q de 25 a 30 dias; le pregunte q si en caso d q se perdiera la caja o algo de lo q va a adentro; por como estan las cosas en estos momentos en Cuba y me dijo q eso no tendria ningun problema q ella se hacia cargo; hasta ahi todo bien; me dijo q dentro de 15 dias q llamara para q me dieran el # de rastreo; yo espere un pokito mas y como a los 20 dias llame; me costo mucho trabajo hablar con la dueña (q es la q tiene esa info) nunca estaba o en ocaciones si estaba pero no me podia atender, ya después esperé mas menos hasta los 35 dias y nada mi paquete lo rastreo en Cuba y no aparece ya he llamado a Correos de Cuba y dicen q el paquete si no aparece en el sistema no a llegado, me he cansado de llamar al local y pasar por ahi y ella nunca está y como q cuando uno llama se molesta .. muy mal trabajo y atención, no los recomiendo para nada❗❗❗❗
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March 2023 by Rosa Valera
(Translated by Google) Google should invent a rating of 0 for all these businesses that suffer from the illness and misfortune of the Cuban, they take their shipping packages as an emergency but do not deliver them as such. My specific case I have a critical health situation of my mother in Cuba, I went to this agency on a Wednesday to send a package urgently and they told me to take it first thing Thursday morning because on Friday the Mule was leaving with the packages for La Havana and it turns out that today Tuesday is that the package left for Cuba, which deduces that they FOOL you to take your package and send it when they understand.I DO NOT RECOMMEND to anyone!!! And to top it off when you call to find out about your package they treat you like a dog and the owner justifies herself with her employees. They even hung up on me! Finally zero professionalism and ethics.(Original)Google debería inventar la calificación de 0 para todos estos negocios vividores de la dolencia y desgracia del cubano, toman sus paquetes de envío como emergencia pero no los entregan como tal. Mi caso específico tengo una situación crítica de salud de mi madre en Cuba, me presente a esta agencia un miércoles para enviar un paquete con urgencia y me dijeron que lo llevara el jueves a primera hora que el viernes salía la Mula con los paquetes para La Habana y resulta que hoy martes es que salió el paquete para Cuba, lo que deduce que te ENGAÑAN para tomar tu paquete y lo envían cuando ellos entiendan.NO RECOMIENDO a nadie!!! y para rematar cuando llamas para saber de tu paquete te tratan como un perro y la dueña se justifica con sus empleados.Hasta me colgaron la llamada! Finalmente cero profesionalismo y ética.
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May 2022 by Sherelle S
Cheap but last long
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June 2020 by Abel Redonet
It's the best place to find good clothes and stuff to buy and to make gifts. Wonderful indeed.
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June 2020 by Idys Nunez
Its beautifull
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June 2020 by CARMEN FERNANDEZ
(Translated by Google) I LIKE IT A LOT FOR ITS CLOTHES, WHICH REPRESENTS CURRENT SEXY FASHION, THE TREATMENT OF ITS VERY PROFESSIONAL EMPLOYEES. ALSO I FIND EVERYTHING FOR MY FAMILY. I RECOMMEND THIS STORE.(Original)ME GUSTA MUCHO POR SU ROPA, QUE REPRESENTA LA MODA SEXY ACTUAL, EL TRATO DE SUS EMPLEADOS MUY PROFESIONAL. ADEMAS ENCUENTRO TODO PARA MI FAMILIA. LES RECOMIENDO ESTA TIENDA.
