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February 2024 by Nancy Bieber
Metro Lehigh acres. Abe very helpful. Very knowledgeable walked us through everything. Abe is very patient and gave us simple instructions how to work our phone
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February 2024 by Rebecca Rodriguez
My experience at Metro with Abe was great ! He was so respectful and patience . I would recommend this specific store to anybody They work with you and trust me you will leave very happy and satisfied
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February 2024 by Yarilis Sanchez
Saturday January 20th! She went to change from one phone to another and the person who helped me said the phone did not read the SIM card, however I went to another Metro PCS and they helped me very well, they just changed my SIM and that's it.
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February 2024 by Cynthia Scott
1404 LEE BLVD Emp ID: BUF221..THIS YOUNG MAN IS VERY HELFPFUL EXTREMELY INTELLIGENT & HAS A1 CUSTOMER SERVICE SKILLS. I DON'T KNOW WHERE OR HOW THE FEMALE AT THIS LOCATION MADE MANAGEMENT BUT SHE HAS BEEN AT THIS STORE FOR AWHILE & HAVE ALWAYS HAD THE MOST NASTY ATTITUDE POOR CUSTOMER SERVICE SKILLS SHE SEEMS TO ALWAYS BE IN A BAD MOVE TODAY I ONLY WANTED TO PAY CELL BILL & THE YOUNG MAN ASK IF SHE'S TAKING THE PAYMENT & IT WAS A ROUGH NO NO I'VE BEEN TAKING PAYMENTS ALL DAY NOT TAKING ANYMORE IS THIS WHO YOU WANT TO REPRESENT YOUR COMPANY? ANYWAYS I GIVE A 5 STAR ONLY ONLY BECAUSE OF THE YOUNG MAN & HIS EXPERTISE AND I WISH HIM VERY WELL CAREER FINANCES & HAPPINESS THANKS AGAIN YOUNG MAN FOR THE INTELLIGENT PERSON YOU ARE MANY ARE LACKING SKILLS & NEED TO TAKE SOME CUSTOMER SERVICE CLASSES!!!
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October 2023 by Rosanna Huber
Sucks 7 workers, n no one can help uThey are helping only 3 people . Had wait half an hour . N still sitting around waiting . I just left .
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September 2023 by Nashoba Nashoba
This review is about Metropcs as a whole this company is horrible I have had service with them for 7 years and for 7 years I only had 1 bar at home and 3 bars of service outside my home no matter where I traveled, I never had 4G or 5G I purchased a IPhone 12 mini and now that I am leaving the companyI find out the phone is locked I bought this phone in 2020 why is it locked?I keep calling customer service for them to unlock my phone so I can go to another carrier and they keep giving me the run around I have no choice but to file a complaint with the FCC because they are holding my phone hostage.Pay close attention to Jason’s response, he offered absolutely no solution and his response essentially summarizes how customer care is non existent at this company.
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September 2023 by K Ditusa
These people suck that work here I thought I was getting the 2 lines for $80 but when my bill came I had a $13.50 hidden charge on my bill that the lady never told me about. Metro needs to do better and stop scamming people.
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August 2023 by Philly777 l
The works are rude and ghetto! Don’t do business here!
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June 2023 by TheTwoGs Podcast
Just so everyone know, you do not have to add insurance to any line to get a promotion on any device. The people here won’t sell you anything if you don’t add the insurance. Example: the iPhone 11 is free when you’re switching from another carrier with the qualifying rate plan which is 65 and your i.d to validate the account. No insurance is required. The people here are very rude and they treated us like we were fools and refused us as customers switching over simply over not wanting insurance. I went down the street to the metro on homestead and the girls confirmed that you don’t have to put any insurance to get the phone I wanted.
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May 2023 by Shayla Oliveras-Saez
I showed up at 10:30 when the sign said they opened. No one showed up. By 11 so I left.
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November 2022 by gemma pena
I'm so happy with the Amazing Customer Service experience I had with Abe. Thank you so much foe the Care you give to your customers. Much appreciated.
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November 2022 by Mohammed Rahman
This store employee have bad attitude.They did not care about customer.we are waiting long time for service.act like they don't care.
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October 2022 by Javier Machado
Staff were very nice.
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October 2022 by Karen Martinez
Good cell phone place. Staff is very helpful and knowledgable.
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September 2022 by Camila Vazquez
Best customer experience I have ever received in my life. Abe sets an example for other workers! Can’t believe that he isn’t the manager. Helped us tremendously, and is incredibly nice. Hope more people are like Abe.
