The Lock Up Self Storage in Lehigh Acres provides a safe and affordable storage solution for customers. The climate-controlled units range in size from 5x5 to 15x25, catering to various storage needs. The customer service team goes above and beyond, ensuring sanitization protocols and ongoing security to keep clients safe. New renters receive a free lock and move-in truck, adding to the convenience. Reviewers praise the friendly staff, well-maintained units, and overall positive experience. The manager, Cassandra, is particularly commended for her exceptional assistance, guiding customers step-by-step and demonstrating a great personality. Customers express satisfaction with the pricing, cleanliness, and overall treatment, stating that they feel "super satisfied" with the service.
I have a excellent customer service experience by phone and personal. They send a email and get contact with you anytime you need them to helping out with any questions, they make me feel good and trust.
June 2025
This place is great! Staff is really friendly, the units are spacious and well-maintained, and I had a wonderful experience renting here.
May 2025
This place is great! The manager was amazing. She helped me step by step to set up my storage unit. She was very kind and patient. I went to the Lehigh Acres storage facility. Oh the price was pretty decent too.