Capital Pawn is a pawn shop that many customers recommend, especially the location on Homestead. Multiple reviewers who have used the shop for years report consistently friendly and helpful employees who greet them socially and treat them with respect. These customers state they always receive excellent service and great prices when selling items, and they plan to return. The business addresses common criticisms found in other reviews by explaining its operational realities. It clarifies that as a pawn shop, it must buy items at a lower price to resell them, so customers should not expect to receive their original purchase price. The shop also notes that customers are responsible for remembering payment due dates on pawned items. Regarding service, the staff indicates that while they are helpful, customers should proactively ask for assistance if needed and should interact politely, as the staff will match the customer's attitude. They emphasize that employees are not racist, countering that claim directly. The overall sentiment from supportive customers is that this is the best pawn shop to go to for pawning needs.
I wish I got the employee name ! He has a heart of gold! You’re going to go fare in life, It was heard letting go of my flute and thing. life sneaks up on you sometimes! Thank you for treating me with respect and more! I’ll definitely be going back here if I need help again.
October 2024
This pawn shop is the best pawn shop to go too. I recommend anyone that needs pawning to go to the one on home stead! Robert was very helpful ! I appreciate the excellent service.
October 2024
Got a great deal on a necklace. Best prices around.
