I was attracted to Truist specifically to open up a business checking account because of the $400 promo. After meeting in branch with Jennifer Simon, we opened the account and 6 weeks later, they deposited $400 into the account. Great customer service.
September 2023
I have been to the bank a total of four times to get my phone app. Redone due to pin. It was extremely fast and the people are caring and polite. Much better than my last bank of 15 years!!
January 2021
Often long waits in drive thru, 20+ minutes on more than one occasion.Terrible placement of the ATM too.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.