“The customer service is awesome. The workers are great. Learned my lesson about going here at the beginning of the month. None of the ATMs function properly and the lines will be long.”
9AM - 5PM
1360 Homestead Rd N, Lehigh Acres“Excellent service and attention from the specialist Eulalia who treated me with great professionalism, education and attention. Very happy with the service of the professionals who work there.”
9AM - 6PM
5767 Lee Blvd, Lehigh Acres“I was so pleased with the personal care that the banker, Gladis Godinez gave recently. She went above and beyond what would be expected of a banker. We plan on doing a lot more business with this bank and branch.”
“This bank has a great location.. BUT!! It can get heavy busy on Fridays. Do your business before 2pm. Customer service reps are great but their customer help area and greeting system of needs work! No one really greats you or signs you in when reach the branch like I'm accustomed to in Miami branches. I love Wells Fargo and have been with them for years over Chase and BOA. This branch needs some help in organization and maybe 2 more employees to move the processes along. Can't loose customers to inadequate employment help. Revamp your game please!”
“I am treated very good at this bank. I don't feel like "just another customer" Everyone seems very caring. Excellent customer service from Hildegard.”
“I was attracted to Truist specifically to open up a business checking account because of the $400 promo. After meeting in branch with Jennifer Simon, we opened the account and 6 weeks later, they deposited $400 into the account. Great customer service.”
“The branch manager Ruby was extremely helpful. She took the time to explain to me all the details about the credit card and bank accounts, she walked through the steps with me and she personally explained to the teller. I really appreciate she taking her time. Excellent customer service!”
“My mom went to Chase to have some things notarized after my fathers death. The Notary Peta took the time to speak with my mom and offer words of condolences and comfort which left a feeling of peace with my mom and made this challenging task a little bit easier. Thank you for having such caring people at the Bank, and making it more personal than just signing paperwork.”
“We came, first time with Suncoast Credit Union. We had an excellent experience with Jennie Martinez the bank representative. She was amazing, gentle, kind, and very knowledgeable. We recommend her and this bank 100%.”