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July 2023 by Pam Turner Foster
No phone service. Always on voicemail
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August 2022 by L F
Worst bank ever! I’ve worked in banking for 30 years. Pending is the favorite word here. They put holds on my first 3 payroll checks from a local large company. Then my direct deposit finally came in “pending” social security “Pending”. Then they suggest Zelle for transfers, transfer was “pending”. One customer service rep is the snottiest I’ve ever dealt with. I gave 2 stars because Shannon is great! Helpful, knowledgeable and respectful. I’m on the search for a credit union. I picked this bank for convenience close to home. I’d rather drive 20 miles.
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March 2022 by Jeremy Davis
Absolutely the worst bank out there. We had a return check that was written to us. Our account never went negative. We deposited a different check a couple weeks later and they held our funds for over 2 weeks before they cleared them. Now they are closing my account do to the return check that I had the funds to cover. I wouldn’t bank there if I were you.
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February 2021 by bonita franz
Mary is the branch manager at the Leesburg Lake Square Mall location. I can't say enough wonderful things about her and her staff. My visits and phone calls are ALWAYS welcomed and I'm treated with the utmost professional respect. Rare these days! Thank you Mary and be safe!
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January 2020 by Lisa Hayden
Although we don't often have to go into the SunTrust Bank Branch in Leesburg, when we do, we are always provided with outstanding customer support. Whether it is to open a new account, request notary services or just have a question answered, we find the staff to be helpful, courteous and professional. We highly recommend SunTrust and especially this branch for all your banking needs.
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April 2018 by Zachary Regan
Maps says the branch is open till 1. Come and find out it closed at 12. With a sign that says it will be closed in the future on Saturdays. With such limited hours how do they expect clients to be able to bank with them?
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November 2017 by TURBO TIM
Has wonderful Bank teller's and very helpful. Very laid back bank.
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August 2017 by Scott Drew
They are very professional and they take very good care of me. FANTASTIC JOB!
