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March 2024 by James Watson
Excellent
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November 2023 by J Dior
I love this location Cindy was very patient and knowledgeable.. will definitely recommend
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October 2023 by James Baker
They couldn’t be bothered with me or my wife when picked up a reservation. They failed to tell us we couldn’t pay with debit. Barely even spoke!!!
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October 2023 by Stella Ringwald
Very courteous and professional no long wait time definitely recommend
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August 2023 by Jerry Bertelsen
If you’re in need of a vehicle this is a good and friendly place.
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August 2023 by Elena Smith
It was a bit of a wait, but I didn't mind. The man was friendly and a bit over worked. Had no problems trading in the car because it was to big, then I got one to small, I could have traded it in again but it was the 4th of July weekend and Iwas starting to feel like goldilocks. 1 person was taking care of 20 people at once, all the while his smile never leaft his face. Would recommend them.
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April 2023 by Jay Jeeninga
Con artist the guy working behind the desk renting an economy car for a week for $470. they supposedly only had an electric car which is fine but don't charge me full price for a fuel economy car when the electric cars have a discount on them and then proceed to tell me I can't cancel my reservation and make a new reservation with the car still in your lot trying to charge me $1,100 for a 6 day rental Hertz usually are pretty good but these small mom and pop owned ones do not trust them and they nickel and dime you on every small charge
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March 2023 by Jeff Allain
Friendly, Helpful, Knowledgeable and Clean Cars ready to go. A+
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March 2023 by Danielle B.
Never again. Start to finish horrible. Sat at Leesburg for almost an hour and no one at desk and no one knows where he is.
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February 2023 by Jobey Bruh
Not really a review. Most people that come by are asking for the location. Could you guys add a sign or bigger sign if you have one? Some folk around here are having a difficult time locating the building.
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February 2023 by E-K: G
Had a great experience with Hertz Rent-A-Car I booked through Expedia got great prices and the stuff they were very helpful
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September 2022 by Rosa
I was not aware about the fueling policy because I had not been told about it in person. This was my first time renting and I did not know about it until it was time to return it. Charging 10 dollars a gallon for gas is inexcusable. Not to mention, my rental car needed an oil change hundreds of miles ago and when I mentioned it it kept being put off. That apparently it was okay until a certain mileage, although the sticker on the car said it was long overdue. Afterextending my rental, They just told me I should be fine for however long I have it for. I ended up extending the rental again, and they did not check up on the oil or ask if it still needed a change. The change. Therear left tire also kept on showing low tire pressure and I mentioned it, but once again a new rental was not offered to me. I had to fill up the tire with air 4 times during the period I had the rental. The worst part of my experience however was the fact that I got double charged. I got charged with a pending charge and the post charge. When I went back to look into my bank account to file a claim, those charges had disappeared yet my pulled pending funds were not back into my account. I did some digging online and I am not the only person that this has happened to with Hertz. I do not recommend this company now, nor ever.
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September 2022 by Alvinique James
Yaheel made the process so smooth, I was able to get into the nicest Nissan Versa ever. The car was very clean and gas was efficient as ever. I really thank Yaheel for this smooth process!
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April 2022 by S Fala
Quite possibly the worst car rental experience ever renting a car. I got a car that runs terrible. The battery died, it took 14 hours from when I called customer service to even have AAA show up--I have spent hours on hold at this point. The AAA agent who was very kind and professional told me not to shut it off because the battery would not start back up. I called the local Leesburg office only to be told we have no car for you, call customer service back and maybe there is a car in the Villages but maybe not. Thanks Jarrell, really helpful and solution oriented. Save yourself the trouble and use Enterprise in Eustis.
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April 2022 by Nicole B
For being a small rental site. I’ve never had a problem getting a vehicle. Everyone is very friendly and helpful no complaints. And even if you have to wait it’s pretty cool to watch the planes come in and out.
