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November 2023 by Bill Parsons
I have not been able to match their rates, plus their customer service if the best. You can't go wrong with them.Bill Parsons
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September 2023 by Daisy Hans-Burrell
I have been with a couple insurance agencies before, Progressive & Geico mainly. I’ve always just felt like a number when speaking to them, not really a person. I also didn’t even really understand what my coverage was. I called Allstate out of curiosity, and Huey was the agent I spoke to. He was incredibly polite, transparent, helpful, & professional. I don’t really understand a lot about car insurance, and he walked me through some of the ins & outs and answered my questions, happy to do so. I wasn’t rushed off the phone and I didn’t just feel like another number. This was clearly someone who cared about his work and was very knowledgeable. I am now HAPPILY insured by Allstate with better coverage (and more informed) than ever. If you’re thinking about switching to Allstate, which you should, call Huey!!!
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September 2023 by Candace Walker
They were able to save on my Auto insurance and I received better coverage ..Thank U!
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August 2023 by Karen & Herb Peyer
Great people in the office. Always willing to help and they always meet you with great smiles.
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August 2023 by gary george
Great company to do business with and the personal are top notch
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June 2023 by April
No one to answer phone calls or even to return them.
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May 2023 by Hookie
Been a long time customer, never had an issue. Always get a person when I call.
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April 2023 by Mark Pullman
I've had no problems at all, and when I ask a question I can depend on your team giving me answers.
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March 2023 by Todd Greenly
Trying to get help over the phone was a task. Nobody answered the call or responded to voice-mail. I had to walk through the front door to get answers and assistance for simple questions
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February 2023 by MarciaZoe 11
Please learn from my experience and save yourself the anxiety and frustration! I really can't understand how these people are in business at all, it's so disgusting how they make commission off of us just to disappear when there is a need. My home owners policy was cancelled in the middle of hurricane season and I HAD NO IDEA!!! All because the Vann agency failed to contact my mortgage company, something so simple that should have never happened. So I have been without coverage for 3 months and was totally unaware, that should be illegal!The Vann agency was different and better when Glenn was running it, but as soon as he retired and his kids took over, it is IMPOSSIBLE to get someone to answer the phone let alone return a call or email. I am moving on and should have done so a long time ago! Don't waste your energy, because you will not get any from them in return!
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December 2022 by Orie Preston
I have to call them occasionally and always receive a prompt response or return phone call and if they cannot answer my question immediately they get back to me quickly.
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October 2022 by sandy wallacesw
Great ppl Thank you Kyle your a great person You worked through lowering my rates And I love it
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August 2022 by Yesla4Tesla (Yesla4Tesla)
I can't rate the company on much, but after 4 calls, and no return calls, I can only rate them as a 1 star. I guess they are one of those companies where I need to beg them to work with me. I would look to another agency, one that will treat you with respect.
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July 2022 by Joe Morganelli (Yesla4Tesla)
I can't rate the company on much, but after 4 calls, and no return calls, I can only rate them as a 1 star. I guess they are one of those companies where I need to beg them to work with me. I would look to another agency, one that will treat you with respect.
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July 2022 by Angela Napier
Love this agency. Kyle and all the staff are so pleasant and friendly.
