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October 2023 by Amy Munday
Store is a tad on the small side and redid the layout inside, which was a huge improvement. Staff is always super friendly, very knowledgeable, and, in my experience, will give you their honest opinion on a game or merchandise, which helps with decision-making dilemmas. Not sure what to get for someone? The staff will ask questions about the person to see what would be a great gift! The prices seem fair for pre-owned games with a great return policy if anything is wrong or defective. Pricing for other items such as consoles and accessories seems to be a bit on the higher side, but if you have the Pro Account, you can get additional discounts for lower pricing. Now, the only reason I did not give it 5 stars is for two reasons: 1. The trade in amounts on any items is crazy low! It's higher with store credit, but if you want cash, you might do better selling the items yourself on eBay or something. 2. Their location is not ideal. Right across from the mall and next to McDonalds makes this a high traffic area so be cautious as accidents and traffic build up can happen certain times a day, usually work A.M., lunch hours and after 5 P.M. Other than that, really like this store, and so do my kids!
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July 2023 by Amarilis Gonzalez Medina
We went today and James is so cool and helpful !!! Answer all of our question and explain to us with so much energy and good vibes !! Thanks James !
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May 2023 by Jamie Colburn
Very enjoyable and helpful.
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May 2023 by Dustin Mills
Typical gamestop. Nice cashier
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January 2023 by Jay John
I don’t appreciate the way the guy who was servicing me (dude with tattoos and piercings) CAME AT ME ABOUT A $100 bill I JUST GOT FROM THE BANK! YOU LITERALLY MARKED THE BILL AND SAID YOU CAN’T TAKE IT BECAUSE IT STILL MAY BE COUNTERFIT! IF YOU CANT TELL WHAT A REAL BILL IS! BE A JANITOR NOT A CASHIER BOY! AND GAMESTOP, YALL AREN’T MORE CREDIBLE THAN THE BANK. DONT HAVE YOUR EMPLOYEES CALLING ME A SCAMMER OR A THIEF WITHOUT THE PROPER EVIDENCE.
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January 2023 by FloridaBabyKadeem
I don’t appreciate the way the guy who was servicing me (dude with tattoos and piercings) CAME AT ME ABOUT A $100 bill I JUST GOT FROM THE BANK! YOU LITERALLY MARKED THE BILL AND SAID YOU CAN’T TAKE IT BECAUSE IT STILL MAY BE COUNTERFIT! IF YOU CANT TELL WHAT A REAL BILL IS! BE A JANITOR NOT A CASHIER BOY! AND GAMESTOP, YALL AREN’T MORE CREDIBLE THAN THE BANK. DONT HAVE YOUR EMPLOYEES CALLING ME A SCAMMER OR A THIEF WITHOUT THE PROPER EVIDENCE.
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November 2022 by David Bauer
Twice in one day(two separate trips) I was given incorrect and bad information by the same employee. I was looking to prepay for a game that is being released the next day in order to save a little time with the spare time I had. I was told,finally, that I could pre purchase it for a “special midnight release “ but had to pick it up at midnight but could not do it if I wished to pick it up later the exact same day,after midnight,during regular business hours. I found that to be a little ridiculous and a huge waste of time. I will purchase my things elsewhere from now on.
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November 2022 by Matt Crono
Recently sold a Playstation 4. I was in and out, they were quick and helpful.
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October 2022 by Marcelino Camacho
I bought a game from there and it did not work, they are trash. I would not recommend it
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July 2022 by Elizabeth Saunders
Cody is very thorough and can explain almost any video game we show interest in. He gives you his full attention and maintains very good attitude. We love how patient he is with our 5 year old who is VERY into gaming, as well. Others at this location have been very impatient and usually have an attitude so we try to only go when it's him on shift. Keep up the positivity. Me and Brandon love your dedication!
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June 2022 by Josh Miller
Cody was great to chat with, he was very kind to my kids, and they had a great experience buying from here. Thanks for your great service Cody!
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June 2022 by xKWRx
Love this location to death, you guys are super sweet and make it damn near impossible to not want to buy everything in here. Excellent store.
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May 2022 by Shane R
My boys and I had a great experience! We visited the Leesburg store around 3-3:30pm on 5/7/22 and were enthusiastically greeted by Cody as we entered the door. We received exceptional service. Another team member by the name of Chris was very positive and engaging with my boys! It ended up being more than just the transaction of buying a game! Overall great experience. Great job by this team!
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April 2022 by Michael Ray Dunham Jr
That dude was very informative knew exactly what I meant and avid gamer I'm sure.
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April 2022 by Andrea Martin
Shout out to Cody! He was knowledgeable and so kind to our boys. Highly recommend this location.
