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“Over the last few months, I have had the experience of dealing with problems of trying to help my mother have a quality of life at a nursing home, we had to go through bank records years back and deal with the problems that come with dementia.So my lawyer and I met at this wonderful Bank, Maria Chester went out of her way, to be helpful and to give us incredible service,Her thoroughness and customer service helped to make this difficult situation a pleasant one.”
9AM - 5PM
929 N 14th St, Leesburg
Banks
“I ABSOLUTELY HAD TO SHARE THE MOST WONDERFUL CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD AT A BANK.AND IT WAS WITH MELISSA AT THE PNC LEESBURGMELISSA WENT OUT OF HER WAY TO HELP ME WITH A SERIOUS ISSUE IN WHICH SHE DID RESOLVE AND I AM SO VERY GRATEFUL FOR HER WONDERFUL HELP. THANK YOU SO VERY MUCHDOUG - PNC CUSTOMER FOREVER”
9AM - 6PM
1211 W N Blvd, Leesburg
Banks
“Had to go to Suntrust today to get quarters for laundry. Lobby was closed (due to COVID I'm sure) and the drive-thru lanes were super busy. Wanted to shout out to the teller working the drive thru in early afternoon -- despite how busy it was she was calm, super friendly, and very efficient. Despite the wait, she made it a very pleasant experience. Thanks so much!”
“Scheduled an appointment for opening new accounts. Personalized assistance with Jessica. Couldn't have been better. She explained the difference between multiple checking accounts as well as the savings accounts, making suggestions for each. She even guided me through the process of setting up the mobile app.”
9AM - 6PM
1211 W N Blvd, Leesburg
Banks
“Had to go to Suntrust today to get quarters for laundry. Lobby was closed (due to COVID I'm sure) and the drive-thru lanes were super busy. Wanted to shout out to the teller working the drive thru in early afternoon -- despite how busy it was she was calm, super friendly, and very efficient. Despite the wait, she made it a very pleasant experience. Thanks so much!”
“Every single person I've encountered who works here has been super kind and very accommodating. Sometimes the lines can be long but people are always friendly.I want to say a special thanks to Alex who went out of his way to squeeze me in between appointments when I didn't have one, in order to help me take care of something very urgent. He was very professional and even pushed back his lunch to help.I've never had better customer service or friendlier interactions at a bank. Thanks to everyone who works there!”
“I am not a customer of Insight Credit Union but I am reviewing them for my elderly mother who is. A few weeks ago, my mother was the victim of an online romance scam. I found out about it after it was so late and she already mailed the criminals over $22,000 in cash which she withdrew from her retirement. I asked her which bank gave her that much cash without drawing suspicion. She said she went to her credit union, Insight, and they refused to cash it and told her it was a scam. A predatory check cashing business allowed her to cash the check for a $1000 fee with no questions asked. I am so sad my mother lost this money but I'm grateful that Insight looks out for the elderly, unlike Prudential Annuities and Amscot Check Cashing. Great job, Insight!”
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“I have been with Fairwinds CU for just over a year. Everytime I have to do anything with the staff, it has been nothing but a pleasure! The staff is very welcoming and helpful. My account was compromised and they worked so hard to recover my money as if it was their own! Thank you for your full service credit union.”