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February 2024 by Galochka
Good fulfillment, has all shelves packed
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January 2024 by Kimberly saich
I scheduled my appointment online for Saturday morning at 7 AM. I drive to the location five minutes early. There’s no one there. I wait 10 minutes still no one shows up for my 7 AM appointment. Why would you post for people to schedule at 7 AM when you’re not even open at 7 AM.
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January 2024 by kamila
found everything i needed, employees were super nice from start to finish !
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January 2024 by Lisa Bouchereau
Best place to bring my dog. They have everything instore from grooming to having an onsite Vet office. I love the ability to try new treats for my dog and if he doesn't like them - they have a great return policy. Overall I can't complain about the service both I and my Kiko have received.
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January 2024 by Sidekick
A Great place for pets
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January 2024 by Uval Lubarsky
Place is busy and checkout takes a while but they have a large selection of everything you would need for your pet dog.
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January 2024 by MaMa T.
I was given the wrong hours for grooming by someone on their staff.I did not know that the hours were not being honored as on the website. The website states they close at 9. So, when the appt was made for 5:30 I thought we were fine. Well, it was not. The groomer LAURA was RUDE, FLIPPANT, NASTY AND DID NOT LISTEN. After I explained that this should've been taken care of beforehand she continued to be rude and speak over me. I do not know why she is around animals when she has such a nasty personality to humans. She is unhelpful and unbelievably unprofessional. I am sorry that I have been taking my animals to this location for years. I wil not return due to LAURA'S RUDENESS AND ATTITUDE towards me, theconsumer. THISE INDIVIDUALS LIKE HER SHOULD NOT BE DEALING WITH ANIMALS NOR PEOPLE. SHE OBVIOUSLY DOES NOT KNOW HOW TO BEHAVE.
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January 2024 by ellen lopez
Staff member brought my order out to my car quickly. I looked at the sweater I had ordered online and told him the sweater looked too large for my dog. He actually went back into the store to see if they had a smaller size. He came back out to tell me they didn't have a smaller sweater. The staff member did all this with a smile! Thank you so much!
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January 2024 by Anna Siddiqui
Bought fish it's a great place
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January 2024 by Elizabeth G
The employee are always nice and welcoming
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November 2023 by Paul Emanuel
Usually good customer service. Only had one bad experience and maybe she was just having a rough day.
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November 2023 by Yan Lim
Always a friendly experience here! I frequent this location almost weekly and the team is always welcoming !
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November 2023 by Chris-Ann Burney
The Vet team is amazing, how ever I am having an unpleasant experience with Dehlia the store manager and the grooming department. My dog was groomed at this location. Dasia gave her the incorrect cut because she did not leave proper documentation from our pervious visit. This is an honest mistake and I can understand that but now several days later my Cocker spaniel is experiencing a yeast and bacterial ear infection (she has not be bathed, been around strange dogs etc since her visit 5 days ago). I took he to the vet and they refuse to take ownership of the situation and lack of infection control and cover the vet expense. VERY DISSATISFIED!!!! The only reason I am giving them two starts is for the staff at Banfeild.
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November 2023 by Glenda Foster
Had the doggies ? groomed. Love the staff there. They take good care of my babies.
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October 2023 by Ande (Ande)
Best! Nulo for my cat ?⬛ who has no premolars, so she can’t chew…it’s the best ..smallest little kibbles..