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June 2021 by doug klein
Good service and communication.
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January 2021 by Ms. Deon B
I found KNS via Google. It was nearby so I decided I would give it a try. I reached out for a quote. I received a prompt and professional response from Nicholas. I was updated regularly even more than I expected. The time was taken to explain everything to me in detail with my options and pricing laid out. As it became apparent that there were other issues with my MacBook he went above and beyond driving to multiple stores in and outside of Broward to find replacement parts. I would never have made these requests but I was told after the fact and I so appreciated the lengths he went to in order to ensure that he was able to isolate the problem and keep it affordable for me. I can’t express enough gratitude for that. I already have plans to make some upgrades to my computer in the future with KNS. Thank you so much.
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January 2021 by Jody Calder
Thank you so much Nick. Appreciate your honest professionalism.
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January 2021 by Cami H
I am not one to complaint, however, after several emails, text messages with no respond from Nick, the owner of KNS, I am forced to write this review to alert folks that Nick said he is way too busy, not taking new customers. I called KNS Computer after seeing positive reviews online. I used his services on 2 occasions. March of this year, i purchased the computer through Nick, the owner of KNS, which he offered to buy from Best Buy, paid $748 for the computer and $360 for his time to hook up the new computer & transfer data from old computer over. In addition, i paid $149 for the microsoft office which he said for lifetime subscription, once i pay for it i would have access to it forever on my new computer. This subscription did not work, product code is invalid. The brand new computer he purchased also went dead after only 4 months. I texted nick which he responded that it is still under manufacture warranty, however, he said he would have to issue a warranty ticket in order to send the computer back but the bad news is he would not be available for 2 weeks. Ouch , it is the pandemic and i do work at home, what am i supposed to do without a computer for several weeks. i offered to bring this broken computer to him to send back but no respond. Finally, i called and he said is very busy and "he is not even taking new customers at this point" A week has been lost, now he said i could go online and get the label to send the computer back which i had done. HP fixed and sent back the new computer. However, I am not able to install Office the one i paid for because the Product code he gave me is invalid. I had sent several emails to give him the opportunity to fix, almost 2 weeks now and still no respond. Got a text from Nick to say he was out of town and he replied to my email which i see none, and not in spam either. Nick is a nice, friendly gentleman, however, his lack of his respond is costing me time , money. If KNS prides on customer service and integrity then i would need them to deliver . Deliver what you promise and what customers pay for as in my case for A WORKING COMPUTER WITH A VALID WORKING MICROSOFT OFFICE and more importantly a RESPOND.
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January 2021 by Brett M.
I removed an old hard drive from a dead PC computer and needed to transfer the data from it to my new PC. I purchased a SATA data transfer cable from Best Buy to complete the task. It did not work. I called KNS Computer and my call dropped. I immediately received a callback from Nick. Nick took the time to discuss the problem and was able to identify that the device Best Buy recommended was for a laptop, not PC. Nick sent me a text with information from Amazon on suggestions for the correct device. He took the time to find the best value for me as well. Nick must have spend approximately 20 min. on 2 calls to help me. He did not charge me a penny for his time and advice. This guy is highly professional and a pleasure to deal with. I would highly recommend contacting KNS for any of your computer repair needs. A++++
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March 2020 by Thomas Byron Dean
Excellent!
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May 2019 by Kayla Komal
Very friendly and speedy service! I’ve gone to Nick before and he never fails to come through. Thank you!
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May 2019 by Kimakra Nealy
This business is located in the same office as the UPS branch inside the plaza. They both share the identical address, however, KNS is 100% mobile. Which means they only make house calls. You have a issue with your device, contact them they will send out there reps to service your devices.
