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August 2024 by Delma Dennis-Walters
My experience at State Farm was awesome. The sales representative, Anthea was friendly, showed excellent customer service, and is knowledgeable of her craft.
I recommend State Farm Agency to people who are looking for great pricings on their automobiles, condominiums or homes. Thank you for your professionalism, Anthea!!
Satisfaction guaranteed!!
Delma Dennis-Walters
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June 2024 by Wilson Cedeno
The service today has been the best today since I have had car and home insurance. I congratulate state farm for having an agency where they serve the client with so much patience. Ligia I give you 5 stars because I can't take it anymore. It is not common to find people who have the attitude and patience added to the professionalism and ability that Ligia has. Once again I congratulate State Farm for having someone like Ligia on their team.
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May 2024 by Mary Welischar
Kalendra helped me with her professionalism, expertise and service with a smile. So grateful for Her!
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January 2024 by G Mack
Had the pleasure of working with this office to help my relative with insurance … it was someone named Candy Jene and another lady who helped me when miss Jene was at a meeting … you can tell this office is striving for professionalism and customer service
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November 2023 by Mel La Bella M
I switched over to State Farm in July. Since switching to this agency it has been a horrible experience. I had to send a requested document 3 different times due to each person I spoke to said it was never received. Not one person told me the document was signed incorrectly, it took for me to receive a notice that my bill was going to increase because of the document. That got situated and I received a next notice in regards to a $45 increase I called to find out why and was given the incorrect information. The owner Kenya then told me it was due to the drive-safe (I never received the first one and had to reorder). A gift card was provided to offset the increase (I was unable to use it online towards the bill). That was all taken care of. Now I received the bill and it's increased by $25 for November. I called to find out and again because of the drive-safe (drive safe was activated once I received the new one). I understand that the agency may not know the amount of increase, but there is no reason I should have been surprised by an increase to my bill. Someone should have said, it was prorated and you will see your bill increased for November as well. (I'm being penalized for not receiving the first drive safe) The communication with this agency is very poor and I am highly disappointed. The office manager is rude and the staff seems to not know how to explain certain information. I suggest that staff should be retrained in the product/services provided and in customer service. Currently looking to switch agencies.Update:The answer to the review was to switch my agency versus actually fixing the issue! Way to go, great customer service!
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November 2023 by Jacqueline Winkleman
Super staff and overall great State Farm office.
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October 2023 by Owe J
Patricia was very professional helping me get the coverage I needed for my automobile. I have been with State Farm for over thirty years and this office is the one of the best!!
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October 2023 by Neon Baudelaire
I’m just gonna be honest. I only started going to this office because I had family using them. Me personally? I’ll be switching. Everytime I call these people act like they couldn’t care less. They are negligent with sending emails or making the changes they said they were going to make which has cost me money and confusion in my home buying and moving process. Just an overall lazy environment. I’ll be switching since I moved, thankfully. I need an agent who is going to actually care about the clients they work with and does what they say they’re going to do. Just lazy.
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September 2023 by eduardo Huapaya
perfect service very efficient all well explained, look for LIGIA
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September 2023 by Kathy Aaron
Ligia is awesome very helpful and made my call easy. ?
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September 2023 by Michael Hunter
Thank you so much Rayianna! You’re doing a phenomenal job.
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September 2023 by Kumar Ramcharan
Excellent ?
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September 2023 by Sherlawn Michael
Anthea customer service is the best ever in that office
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September 2023 by Cmya Browne
Anthea had great customer service and was very helpful.
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September 2023 by warren G g
Anthea customer service was great
