Enterprise Rent-A-Car provides a reliable car rental service with thousands of locations, including airports and Lauderhill. They have a strong reputation built over 65 years, focusing on exceptional customer service. Customers have reported very good service, highlighting the clear information provided by staff and their willingness to assist. While there were instances of vehicles not being available as reserved, the staff often upgraded customers to better options and promptly addressed cleanliness issues. Despite occasional staffing shortages and moderate service, many customers appreciate the team's efforts, especially when faced with challenges. Some have experienced delays in vehicle availability, but they commend the friendly and hardworking employees for their dedication. The rental process can be busy, but clients have noted that the team works quickly to meet their needs. Overall, Enterprise Rent-A-Car is recognized for its commitment to customer satisfaction, even when circumstances are less than ideal. Many customers express gratitude for the assistance they receive, making it a recommended choice for car rentals.
Great customer service they are patient and helpful
February 2025
Thank you for getting us in a car when we had to change our reservation due to poor service at the first location. We had NO issues and service was great.
January 2025
Very good service Carlos's attention was excellent, his information was very clear. There were no mishaps with the vehicle. Recommended Enterprise Rent-A-Car
