“Employees Brea Burroughs and Amber Johnson really really deserved a bonus for the patience and Guidance they give to customers!! I had a emergency and they handled it 5 star style”
8:30AM - 5PM
219 N University Dr, Pembroke Pines“Ms. Carmen is a wonderful agent at the Publix Employee Federal Credit Union. She helped us with addressing questions about my Mom's savings account promptly. She was very kind and attentive.”
“Shalona was excellent! Shalona helped me resolve an online access issue I was having on a family member’s account in less than 24 hours! Incredible superb customer service.”
“Hello I wanted to be sure. I wrote a review because there is a staff member at the 5900 North federal highway location in Fort Lauderdale. That I believe definitely needs to be recognized. I have had my account for a couple years. And every time I come into the location, a gentleman by the name of Carlos. It's always there working and is very friendly and welcoming, he greets and treatsAll customers, so kindly an Always has a smile on his face. He is Honestly the best and has always helped me with any questions or issues that I have ever had with banking at Tropical. I have been so satisfied with his customer service for these past couple years, that i was so so sad to hear that he will be changing locations, but only because he was promoted. (Yayyyyyyy!) He definitely deserves that, but will be missed! His employer is definitely lucky to have him!! I will definitely miss seeing him at my local location but anyone who comes in contact with Carlos, i am most definitely sure that they will always be satisfied, just as I was!!! I love Tropical and their great choice in employees! Wishing the best of Luck to ya Carlos, thank you for your kindness!!!! ? ? ? ???”
“The management and staff at the Plantation branch are always so pleasant and helpful. The manager was patient in helping me. I had a difficult surgery and she showed so much empathy.”
9AM - 5PM
8943 W Atlantic Blvd, Coral Springs“I really appreciate the Assistant Manager at the Coral Springs branch. Special thanks to Ms. Jay who assisted me with opening an account for my children. She is knowledgeable and answered any and all questions that I had. My transaction with this location and Ms. Jay went smoothly.”
“Brittany is always such a joy to speak with on the phone and very helpful! She always makes customer service her main goal! Kudos to Brightstar for employing such a lovely person.”
“At sun credit union in Pembroke Pines, the ladies are very professional, always greeting you with a smile, they are always ready to help you with whatever bank info you need.”
“That person was very helper in reliable, in my opinion a super customer service agent.The bank need to improve the waiting time for customer. I begining my call 1:30 Pm in when I received the requested call was two hours later. A PLUS in the agent in C to the bank in waiting time. The bank need to employed more people to do the job.”
“I was scammed and Maxine went over and above to help me and to put in an inquiry into the bogus charges taken from my checking account. It took about a week to fix everything and Maxine even called me to check on things. She absolutely deserves a raise. She cares so much for her customers and it shows. Her professionalism does not go unnoticed as well as her infectious smile! Thank you Bright Star Credit Union!!!”
“This should have been a 1-star review but Deena saved you this morning. I have been EXTREMELY disappointed with the service I have been provided lately. I have been with the WE Financial since it was ‘peoples credit union’. I opened a business account in October than I have not been able to access since. I have sent over 25text messages with no response. Have called more than 14times. Wait times over 1hr.I called this morning to close my accounts but got Deena who fixed my login issue within 5mins. She also updated my info & requested that my debit card is shipped.Deena deserves a kudos & raise.”
“Morella was very helpful as is all the staff. They are all knowledgeable and go beyond what is expected to give to you all the info you need to resolve an issue.”
“I must say everytime I go to this Hollywood branch everyone is super helpful and polite, especially Sheila and Nakea. I had a little problem over the weekend and they helped me resolve all my issues and followed up to make sure my issues were resolved properly.”
“Astrid Ortiz is always pleasant and fast when i come through the drive through window. She has excellent customer service and goes that extra mile to help customers.”
“I was at We Financial early this afternoon and had the pleasure of speaking with Jubilee at the Sunrise branch. I just would like to say that she was very professional and met all my expectations. She took the time to look into what I needed and did everything with a smile. Denise K”
“My experiences at the credit union have always been positive due to the staff being friendly, efficient, and attentive to my needs as a customer-- whether I am in person or when I speak to them on the phone.”
“Out of the way & hard to find means it wasn't busy when I got there. This allowed the staff time to be attentive and provide options I hadn't even thought of.”
9AM - 5PM
8980 W State Rd 84, Davie“Was in the area and looked for the closest location as this is my bank. Now a days who ever goes in a bank but I needed cash but wanted smaller bills that you can't get at the ATM. So once inside no wait and the nicest person to assist me. She even asked if I wanted a new car loan. No I didn't hopefully my current car has no issues and won't have to buy a new one any time soon. But if I did have to get a loan I surely would check this bank out. On the way out I needed to use the restroom and they had one of these as well. It was very clean as was the rest of the bank.”
9AM - 5PM
11505 W Sample Rd, Coral Springs“So Syndia made a huge difference in my day today! She was professional and understanding and made me remember the reasons why I have been banking with this credit union for so many years! Excellent customer service”
“Im so happy I came into the Pembroke Pines branch. The branch manager Chanel is a beast!!!!!! 100% Beast mode all the time. Super friendly and helpful she answers the phone when I call for assistance and is always in great spirits. I am refinancing my truck loan here and they have made it super easy. Attention higher ups, this gal is a great ambassador for Sun credit union.”
9AM - 4:30PM
8970, 1700 N University Dr # 100, Coral Springs“I would like to express my sincere gratitude to Mayerlyn for the outstanding customer service I received. Your prompt and helpful assistance made a significant difference, and I truly appreciate your dedication to resolving my issue. Thank you for your professionalism and commitment to customer satisfaction.”
12:30 - 4PM 9AM - 12PM
299 E Broward Blvd #314, Fort Lauderdale9AM - 4:30PM
3000 N University Dr, Sunrise“The representative Mayerly gave excellent service. She was able to help me tremendously by stopping a check payment. I would request her service again as I am a loyayal member since 1988 and always satisfied.”
“I’ve been a union member for quite some time now (7 years) and it’s been the best choice I’ve made in very satisfied with Astrid Ortiz and Jennifer Rizzo in Sheridan branch, they a truly the reason why I keep my account with them and not in federal banks it’s always a pleasure speaking with them highly recommended!”
9AM - 5PM
10260 Pines Blvd, Pembroke Pines“Ok from what I see the previous reviews are from the old location. Space Coast Has Moved To a brand new Building off of pines blvd and its spacious with offices,and even offer drive through banking.my personal experience wich was a pleasant and professional one which i was able to open two accounts and refinance my auto loan which Space Coast Credit Union. They we're able to provide me with a much lower interest rate and reduced my 5 year loan to 3. Saving me money in the long run. The Representative whom attended me Ms.Oliviia was very Articulate and displayed professionalism at all times. I Will Definitely Recommend this location and I will definitely Revisit.also plenty of parking is available.”
9AM - 5PM
1595 N Federal Hwy, Fort Lauderdale“I have with Space Coast since 2015, it was sad to see Brooke Robins leave as manager of this branch, but she was needed at a much busier location. Since her departure I have seen a few managers attempt to fill her shoes, but recently Sharmine has been extremely professional, courteous, and attentive in all ways. I have seen the branch grow and a general sense of happiness over the employees and clientele at this location. Meeka, Ashely, and Judith are all wonderful additions to the bank and a pleasure to work with.”
9AM - 5PM
1628 Sheridan St, Dania Beach“Thank you Elizabeth for having such great patience and giving me the information I needed.Thank you Carlos the manager for figuring out that new software;you said we will get you that loan today and you both did.Great service comfortable and clean.”
“Experience at the Pines location is excellent. Ms. Guerline especially, is very helpful, friendly and extremely knowledgeable with any questions and information needed.”
“I would recommend this bank to anyone and everyone. It is one of the best Banks around. Everyone is kind and courteous (And I really mean everyone in this branch). Very welcome to any and everyone that walks in. The Branch manger is extremely knowledgeable, helpful, and provides excellent service to everyone.”