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November 2023 by superfly_kids kingz
Very nice storage horrible customer service from I came I had issues the storage I originally was supposed to move in was still occupied!!! And then EVERY month I receive a different fee but was told I moved in on a special, I set up auto pay but for some strange reason every month I get a late fee and a different rental price this is scamming. I then speak with Kia and ask her about the auto pay and different rental fees every month she tells me it’s only a 100$ I don’t care if it was a 1$ I work hard and don’t mind pay for a storage I have been making payments for months now I let here know it’s very unprofessional and all I wanted to know was why my fees was constantly changing.
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October 2023 by Natalie “Be your own you!” B
Kia was absolutely wonderful, she made it extremely seamless and easy.A pleasure to work with absolutely phenomenal
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July 2023 by Amarilis Ramirez
Outstanding customer service! The Manager Nekia, Jessica and all of the Staff always are nice and helpful every time I stop by my unit. Nekia runs a great facility here! Always clean and smells good when you come in. Highly recommended especially for the price you pay!
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July 2023 by Nicki Kyles
Kia is the best customer relations I will recommend any person to rent a storage unit at this facility very clean high-quality customer care
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July 2023 by Diane Lees
I started renting a storage base today. There was some miscommunication with the person that originally booked me and the information I got when I got to the storage unit. Kia saved the day. She was so helpful. Took me to See the sizes of the unit I needed, she went out of her way to help me and very professional. The place is great. It’s all climate control. Brand new spotless units, very nice environment and great prices.
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July 2023 by Lynore Reiseck
If you are looking for a safe, clean storage unit with professional staff and reasonable prices look no further. All the staff are helpful and courteous. Kia is a standout with her old school etiquette and communication skills.
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July 2023 by kiara brown
I’ve been a customer with a plus storage going on 3 years . Kia the receptionist is a very wonderful, intelligent, respectful and generous individual. She knows how to deal with people. Never been a problem person always a people’s person . She treat her job as if it was her own company with love , honor and great spirits and shared knowledgeable information . Wouldn’t know what A+ Plus storage would be like if it wasn’t for Kia the first time I met her . GREAT WORK ETHIC ???
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July 2023 by Ashley Howell
Wonderful service. The store manager Kia showed us around to a unit size that would work for our needs and was so patience with my mom and I. The units are clean, dry and in a safe feeling space.
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July 2023 by Josée Lamoureux
It was my first time renting a storage unit! Kia went behond her path at ensure I could see it before and because of a hip enjury she maked sure I had the closest unit possible. Great experience, great price and extremely clean!!! Thank you Kia for being very nice and professional, patient and for answering all of my questions!
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June 2023 by annabell medina
Looking for a storage where you’ll feel it’s safe? This is place to go! Kia was amazing she answered every question we had and we had plenty of questions! She was very helpful with the information we needed! Place is super clean! Thank you Kia for being so amazing!
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May 2023 by Creshae Nicole
Speedy check in by Nekia G! Very knowledgeable about the facility and its surroundings. Transparent on pricing and breaks it down if you don’t understand, offers price effective units in a facility with a great location! I couldn’t ask for more tbh. She even knew which units were actually vacant, walked me through to see different sizes so I could gain an idea of the size I actually needed. I’m honestly very grateful that I was able to come back and get her assistance twice in a row! Give our girl a vacation but don’t make us miss her!
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May 2023 by Jessica E
Kia is an excellent manager! Very attentive to the customers and very professional, her customer service is TOP TIER ! She offered me multiple options when trying to select the right storage for me. Kia was very kind and patient, even took the time to walk me to throughout the storage facilities so that I could take a look at the size before I chose my option. Very welcoming atmosphere, clean, quiet, and smells good. It is such a pleasure having a storage place that makes the hassle of buying storage a lot easier! Thank you so much!!The online system has a few glitches that needs to be fixed but other than that. Very happy with the customer service I receive here.
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May 2023 by Londan Brooks
Omg when I tell you the customer service, Kia gave plus the ability to delegate multiple situations at one time and responding to each concern with with respect and resolution was surpass A+ you
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April 2023 by shop Rych
We had an amazing experience at A+ storage. Kia, the sales agent provided us with exceptional customer service answered all her questions and made sure all our needs were met. She is very professional and knows her job well. We would highly recommend this storage facility to anyone that is looking for storage in the area and be sure to ask for Kia when you go in.
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February 2023 by L F
When person to person customer service is rendered from any establishment I visit, I always feel the need to take the time to write a review. In this case, I was strongly compelled to boast about the exceptional customer service I received from Kia at A+ Mini Storage. Arriving on a Sunday with another potential customer, thinking the place would be opened- it unfortunately was not. A nearby customer of the storage facility informed us A+ MS was not open on Sundays, however, she could call the manager for us. After making the call and speaking with Kia she came in on her day off to process two new customers for storage units. Both of us were extremely impressed how timely, detailed and thorough Kia was in finding us units to rent. We even went on a tour to see multiple size storages. The facility was clean; air-conditioned and well taken care of. You can't find people to come in on their day off and still deliver this type of service. In the end, she secured two units for us in less than an hour and the other renter and I were able to move our belongings that same day. I will make sure I direct my family and friends to A+ Mini Storage precisely for this outstanding and flawlessly delivered service. Thank you Kia.
