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November 2023 by Paul Charles
Had a great time at this bank with Don both times! He assisted me with both personal and business account matters and I will definitely be a return customer for any of my needs of my business. Thanks Don!
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July 2023 by cloe Mc
I was very frustrated, but the branch manager by the name of Rene Gonzalez Jr, calmed me down, helped me, listened to my worries, was friendly and very professional. I hope JP Morgan « Chase Bank » realize and appreciate the effort and patience you give to your client, you are such a great asset!. On behalf of my family and I, thank you again Rene.
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July 2023 by Chenae Jones
I don’t understand why there’s only 2 tellers inside and the line is always 10 people or longer no matter the time of day. It would make everyone’s day if they would add more tellers. I’m thinking about switching my bank because of the major inconvenience. It’s really ridiculous. Right now it’s 9:28 and 15 people in line with 2 tellers. You do the math of how long that takes.
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May 2023 by Gabe W.
i feel as if rating a bank is kind of wild, pulpy either have the money or you don't, what can possibly be the issue. fine bank here is recommend
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May 2023 by Jose Torres
Called in and asked for assistance opening an account, they hung up on me.Based on their reviews someone needs to manage this place better.
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February 2023 by Kimberly Bienaime
I love chase but this branch is horrible. Where do they find those unprofessional people omg. I have been a chase customer for 12 years omg. Whenever I come here I always felt some kind of way. This is my last time going over there. Don't play with me with my money. I'm asking myself is this because of the area? They are so rude omg. The man didn't even know what he was doing. Chase do better with your staff.
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January 2023 by fabian waters
No customer service whatsoever really disrespectful!
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November 2022 by Tamarsh Morgan
Do not come early for your appointment ever. Had a 1:30 appointment, arrived at 1:00. It’s now 1:29 and I’m still waiting.Bathroom is emasculate though so…..? for that I give them.They saw me at exactly 1:30.
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July 2022 by Christopher D
Banking w Chase for roughly 20yrs and I’ve never had such a bad service. Don’t waste your time.
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July 2022 by Lisa Montoya
Non customers are not allowed to use the drive thru
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July 2022 by Chris D
Banking w Chase for roughly 20yrs and I’ve never had such a bad service. Don’t waste your time.
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June 2022 by Stephanie L.
NEVER available, even when they put a 2-week hold on your shirt-term disability check and your car payment overdrafted your account DUE TO THE HOLD. This isn't the first time that they turned away people in general. They just told me to call, and that the only person there, the manager, wasn't going to be available, even if I waited. The call I have now been on hold waiting for an hour. I will be closing my account when my money clears. This is unacceptable. This was insurance money I have been waiting on for two months of not being able to work. They are crippling people and they don't even care. Update: Just got off the phone and they said I'll be in the red until at least my appointment tomorrow, they can't/won't do anything.
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June 2022 by d p
Re: JudeCame to this bank today & dealt with Jude at the front counter. Very arrogant & condescending.
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December 2021 by nick nelson
They are the worst bank ever!!!! They never pick up the phone like never ...they need to close it down
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December 2021 by Junior Emmanuel
I’ve been banking with chase for years... this location is by far the WORST location
