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March 2024 by Ralph Hildreth
I don't expect to find a new friend here, nor do I need one. I do expect to find an employee who is courteous and helpful. Being an owner/operator business, you would expect that return business is the cornerstone of keeping the lights on. I do a considerable amount of business through UPS. and just recently used this one. I'll be going back to my original store, even though it is further away. Seems that in reading back at other reviews, I'm not the only person with the same opinion.
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February 2024 by Lisa Konklin
These guys Rock!!
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December 2023 by Cynthia Lovejoy
Staff is nice. Always in and out quickly. Never had a bad experience here.
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December 2023 by Ron Damico
This store is my go to store. I always know I can count on them for help with returns and shipping. Plus the staff is always very friendly.
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October 2023 by LaShawn Majors
I can always count on UPS to get my packages to the place they need to go. Also they get there in a timely manner.
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October 2023 by Mark Coleman
I had a mailbox here for a few years and was impressed with how well-run their operation was, and how excellent the customer service was. I wish I could take their whole team with me to another UPS store where I am now!
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October 2023 by Barbara Guthrie Ford
They are always very busy in there but they have no problem taking care of everyone. I always have my QR code ready for them for Amazon returns and try to make their job a little easier and less complicated.
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July 2023 by Darnell Bryant
The gentleman that helped me were great. 10/10
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June 2023 by Jeanette
If only I could give -10 stars..... I ordered a gift for a friend and specifically redirected it to this store as to make sure it was signed for upon delivery. I got an email saying it was delivered to this location and told my friend it was ready for pick up. Imagine my shock and outrage when she called me from the store and informed me that they couldn't locate the package. Delivered by Gino, UPS driver to this UPS store, signed by Scott, UPS store owner, yet they can't find it??? Seriously??! One job people. One job.
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June 2023 by Ella Borys
Never have had a problem. Always take my Amazon returns here. Employees are nice and fast
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May 2023 by Kevin McKellar
The service desk looked beyond me to a white couple as if I didn’t exist.. states I should go to the post office to mail off items.. not helpful not nice and just plain d***** when u walk in they stand like retards and don’t even speak.. WILL NEVER USE UPS STORE AGAIN.. racism in 2022 is crazy..take the whole store down
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May 2023 by Sue L.
They do not stand by their product or promises. They have terrible customer service. I paid for 2nd day air on Saturday. I was told it would get there by Tuesday. The recipient did not receive it until Wednesday. It was very important to get this product there by Tuesday. I went to the business to ask why I wasn't told it could be delivered later. I wanted some kind of a resolution from them. I waited about 15 minutes to speak with the store manager. He was rude and condescending. He told me there was nothing he could do because ever since Covid UPS would not guaranty their delivery time. And he was not UPS. Nice. Sell a product that isn't even real. And then act so terrible to me. I will not be doing business with them ever again!
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February 2023 by Kathleen Wilder
Always do an excellent PERFECT job. Courteous and patient even when busy lines of customers.Thanks so much for local reliability!
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January 2023 by Krystle Mack
Always have great customer service never had any issues. Been returning my Amazon stuff there for 4 years!!
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October 2022 by Liz Perdomo
Guy working the front clearly was unhappy to be there and made no effort to hide his annoyance. So rude! With UPS stores on almost every corner, I will NOT be visiting this one again.
