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June 2024 by Melissa Fletcher
Had been banking with this company for over a decade. They have changed their software and policies. Charges completely disappearing and the posting later when funds were low. I would choose a more reliable bank!
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May 2024 by L D
greedy bank, not happy at all. I got an insurance check that was issued from progressive but it was written on PNC check,and PNC charged me $40 to cash it. I was already annoyed over the accident and now I am also out of $40 because they're a greedy bank. if the bank wasn't so greedy, I would of left a better review but really I am out of $40 and someone needs to hear about it. I literally had no other options and had to take a loss of $40 to cash this check. Money is already tight and the bank could careless about my situation. oh well, I guess this review costed me $40, not sure what else I can do about it other than I am out of $40. Thanks for nothing I guess. Just isn't fair if you ask me, $40 doesn't seem like alot but to me it's and I am upset that I had to take the hit on it. And no one cares at all. they would only care when something drastic happens and starts to affect them directly, otherwise no one really cares and they will just keep getting over on people. thanks for reading my ted talk...
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April 2024 by V G
Staff behind the counter is clueless and their job is just to sit there. God forbid they put effort in fixing a problem .
It looks like lack of training and also combination of being lazy.
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April 2024 by ernie Gilley
Friendly,helpful, knowledgeable
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March 2024 by 林思清
I went to the bank to try to solve my problem, but they just told me about my problem, not solve my problem，To express disappointment with them
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October 2023 by Fiona Robertson
Entirely unhelpful. I went in to get an updated version of a document I had already had notarized multiple different times at different branches and they wouldn’t do it even though I called to make sure there was a notary there and that the document was something they were allowed to sign. The lady at the teller line read over the document several times said it was fine and then told me to sign my portion while she got her stamp out. At the last second, after I had already signed, she says she wants to double check with her supervisor. Why, when she had already said yes? No idea. Her supervisor takes one glance at the document and says the teller will “get fired” if she notarized it because it’s not an approved document. She’s full of it, I called the main customer service number and talked with a super helpful woman that said as long as it is a financial document it would be fine. So after all that I had to contact my attorney for a fresh copy of my document, because the one I had with me the teller made me sign without notarizing it, ruining my ability to take it elsewhere. Had they just said from the beginning that they couldn’t notarize it I could have saved myself a lot of time and some money too. I don’t expect to be treated as if my time and money don’t matter, especially when they are in the wrong.
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August 2023 by Colemans Pest Control
I am very excited to be banking with PNC. I walked in the bank not knowing what to expect, but upon my arrival all I received was great energy from all the staff. The positive energy is what won me over from the start. I recommend this bank over any other, whether it be personal or business. Joshua is a fantastic manager and has your best interest at heart. He showed me that he wants my business to thrive and gave me insight on different ways to approach my business with successful marketing skills. All you have to do is ask and any question you have will be answered. I feel confident and in control of my business endeavors. Thanks to my PNC family!
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April 2023 by Anthony Scafidi
Staff are always helpful, friendly and pleasant to work with. No request is too much trouble.
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August 2022 by Mike
Very rude older lady just stood there with a longer line not helping. She didn’t want to help us just said to do it online or use the ATM. What are you there for then?!?
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July 2022 by Jeanette Cross
PNC bank and it's employees are the friendliest and most helpful of all the banks around. Would always recommend PNC bank.
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February 2022 by Bob Johnson
Rudest and most unhelpful branch I have ever set foot in. The ignorance is astounding. I wouldn’t let these people empty a honey bucket, let alone manage my finances. If you bank here you are just asking for problem after problem with zero resolution. Seriously these are some of the most incompetent people I have ever had the displeasure of interacting with. My dog could manage this bank better and then you’d at least be greeted more kindly.
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December 2021 by Stick Martin
AVOID PNC AT ALL COSTS!!! PNC bank will take money from your account, and getting it back will be a GIANT HEADACHE. You work hard for your money, why let some shady bank take it for no reason? Seriously just go to a bank that you have heard of. I've been on hold with them for about the last 20 minutes. And I will keep leaving bad reviews until my problems are rectified and then , I will close my account down forever.I've had problems specifically is the branch on 49th St. and 38th Ave. N in St. Petersburg, but my experience there was so bad, that I'm warning people to stay away from PNC's in general.Looks elsewhere for better customer service
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October 2021 by Orion
The tellers made it seem like my request was too complicated for her to do. Rather than do a simple cash advance for me, she tells me to go to the ATM, but there is a fee that she is clueless about cause she told me that "there isn't a fee and there's a lot of information she's going to need in order to do it.." I'm wanting to avoid the fee clearly and go back in to get help by someone else who completed it quickly and easily. Not gonna pull a racial card, but it feels that way..She asked if I Bank with PNC and I said no and I'm glad I don't if that's how it is.
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June 2021 by Nikki Lin
Excellent customer service! Better than BOA!
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June 2021 by Andrew R
What a nice group of people at this branch. So helpful and happy. Thank you
