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February 2024 by Kathleen Wilder
Today once again Erin the Manager helped me handle a signature on some important documents regarding a major donation.He knew what to do quickly and notarized everything efficiently.The charge was not high..reasonable.You can always trust his business to be outstanding ..above and beyond professional services..and he is always friendly too.Thanks.KatieConsistently PERFECT shipping and BEST service when needing assistance with purchasing the correct supplies and quickest way to send. Manager is very dependable to offer an outstanding and courteous efficient services! Thanks for the BEST !
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February 2024 by Marie
Called today while he was apparently busy and while I understand being busy can be frustrating thr call was handled poorly, it would have been most professional to instead tell me het I’m swamped we would love to have your business can you call me back at such and such time. That did not happen. I am new to shipping and wanted to eliminate time and labor on my part for my new business in which I’m easily needing to send out on average 15+ items nearly daily.
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September 2023 by KC Hicks
I've used numerous times over the last 5+ years. Quick n efficient. Prices on shipping are determined by postal office, UPS, FedEx...not the proprietor of this shop. Yes they get a commission how it works... Plus sales of packaging material and other misc items.
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March 2023 by Jim K.
No star. Avoid this business. 35.00 to send a standard business envelope via Fedex. I questioned charge twice but he would not reply. Very rude! Very sketchy!!!
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February 2023 by Gail M.
I have been dealing with Aaron at Pac 'n Send for five years, and he is the best. Any questions I have, he is patient and helps me. Great person and shop.
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February 2022 by David Weiss
Do NOT Trust them! Yesterday, I brought an 18x24 canvas in to get a quote to send to AZ the following day. The owner told me $88. Today, I brought the actual painting i wanted to ship, on the same size 18x24 canvas. Today it was $116. He had the nerve to say maybe the paint was heavier! THE PAINT WAS HEAVIER! Really? Same Canvas! Same Location! Refused to honor the quote. I will never trust that guy again. UPS was cheaper and much friendlier! BAD BUSINESS!!!Then the owner replies back and tries to LIE about the size of the canvasses being different. I am an artist and I only use 18x24 canvasses!He measured it yesterday and I said "18x24" while he was measuring it! LIE! LIE! LIE!*** UPDATED 02/14/2022 ***We recently found that 2 people filed negative reviews on our Google business page. We found it odd as we didn't recognize the names as clients. Turns out the owner of this business and his girlfriend fraudulently posted fake negative reviews on our page. See pics. What a DIRTBAG and CRIMINAL!
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December 2021 by Jennifer Geiger
Amazing customer service. Aaron packages with care. I've been using him for years just because he is fast reliable and has a great sense of humor which is a bonus!
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December 2021 by David Weiss
Do NOT Trust them! Yesterday, I brought an 18x24 canvas in to get a quote to send to AZ the following day. The owner told me $88. Today, I brought the actual painting i wanted to ship, on the same size 18x24 canvas. Today it was $116. He had the nerve to say maybe the paint was heavier! THE PAINT WAS HEAVIER! Really? Same Canvas! Same Location! Refused to honor the quote. I will never trust that guy again. UPS was cheaper and much friendlier! BAD BUSINESS!!!
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November 2021 by Ekenobi Daniel Chinecherem
Mrs Lilian Wilson is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Lilian Wilson by a friend who advise me to invest into her bitcoin trading and now my life have really change.
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October 2021 by Enrica D.
Worst customer service!!! Do yourself a favor and don't go to this place. I'm being charged for a free service and I can only pay in cash I came here before due to convenience, so close to our place. First interaction already felt uncomfortable. Decided to give it another try since it's already a prepaid shipping, I left within 1 minute. Driving to another location.
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September 2021 by Brooke Mahler
My husband and I own Big Man's Moving Company, and Pack N Send is our "go to" for crating delicate items. Dan and Sue are great people and a pleasure to work with. They run a quality operation. Highly recommended!!!
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May 2021 by Alison Chang
Our family has worked with Aaron for several years now. He's shipped antiques and artwork all over the county on our behalf. Aaron takes great pride in his work (from item pick up to packaging and shipping) and it comes through; he'll treat your items like they're his own. I fully trust Aaron with the most valuable of items and know they'll be handled with the greatest care. Thank you!
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March 2021 by Melissa G Sings
Not one person was wearing a mask inside this location. I cannot review their service because I immediately turned around and walked out. I do not care what is said about sterilizing in between or having an alkaline body; masks are the easiest way to reduce the infected droplets that leave when you have an infection.
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February 2021 by David Johnson
Aaron went above and beyond to assure my antique furniture arrived in pristine condition. It arrived in Iowa looking like it was fresh from the showroom. I would highly recommend Aaron Yarbrough as he provides white glove professional services and at a reasonable price. Thank you!!
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February 2021 by David Hanz
First of all, the person I dealt with today was not wearing a mask, even though there is a county ordinance in Pinellas County requiring people to wear masks indoors. Second of all, I can not believe how rude and condescending this individual was to me. I had to drop off a package to be shipped via fedex. He would not give me a receipt for the package, which contained an iPhone, instead, just telling me to take a picture of the tracking label and that it would be picked up on Monday. When I asked him how I could be sure nothing would happen to the package, he told me he was the owner. When I pressed him, saying that doesn’t answer my question, and I need to know how I could be sure he or someone else couldn’t just take the contents inside, he rudely told me that I was insulting him.Here’s the thing about that. I am the consumer. You are the business. The onus is on you for explaining to me how the service works. Not only did you fail to do that (again, telling me that you own the place doesn’t answer the question), but you did so in a confrontational matter. After that exchange, there was no chance of me leaving the package in your care. Again, I never said that someone would steal something, I asked what would prevent someone from doing that. Next time someone asks you a similar question, you should try and alleviate the customer’s concerns instead of being insulted.I would not be writing this review for failing to wear a mask, or if the answer to my question was not to my satisfaction. I can accept that the service might be incompatible with my needs, at which point I would have just left and not thought about this incident again. However, the way I was spoken to is completely unacceptable, hence the review. If I were to speak to a customer like that, I would at minimum be written up for it. Must be nice to be the owner and not have to worry about that.EDIT:While the owner responded, the response that is being shown is the EDITED response. I am now including the ORIGINAL response that I received:First of all if you all wanted me to wear a mask then you all should have left some supplies on the shelves for essential workers instead of buying up all the toilet paper, paper towels, sanitizer, masks and so on. The governor passed legislation that you can't enforce and mask order I am not wearing a mask all day with glasses and no virus can live in a body with a basic alkalinity so the same thing I'm doing to fight leukemia works for this. Next you only need your tracking number to track your package and we have a paperless login system and when I am the owner operator and you start saying something about stealing an item out of your package you are referring to me and that is an insult and I let you know that. I've been here 15 years and served over 100,000 customers and I won best of Largo 2020 because of how well I handled my business over the years.
