-
January 2024 by Aaron Armsheimer
It took 6 hours to change my 2 rear tires on my truck. The same thing happened on my front tires a few months back where I didnt have my only vehicle for about 7 hours. I understand everyone is short staffed but theres no way it takes that long. My appointment had to be rescheduled too because they apparently didnt have my tires for the appointment I scheduled days before. According to staff, he couldnt explain why the tires couldnt be delivered from the local distribution center. I'd love to say I'd come back or recommend this place but I just cant waste an entire day not having a vehicle for 6+ hours.
-
January 2024 by Richard Whittaker
I needed a control arm and axle and the service advisor upfront gave me a great price and got the car done on time. Outstanding customer service!! They gave me a guarantee on the parts and labor.
-
January 2024 by Lauren Toney
Garbage company. They essentially bribe people for reviews and I would've been glad to give them a positive one if it weren't for the fact that they ruined my wheel and rim. The lady at the front desk said patching the tire is free if we leave a Google review. I didnt know free meant the mechanics don't give an F. Save yourself and go somewhere else.
-
January 2024 by MarNichole
The manger Timur has great customer service. He listens and does his due diligence with addressing customers concerns and complaints. He’s always available to answer questions about my 2016 Honda accord EX-L. I will always come to his location.
-
December 2023 by Michael Ayers
A true customer review. I wondered into the Mavis on Missouri one day looking for some new tires. I was greeted with a smile and was told that "No problem at all, we'll fix you right up". The crew at this location were all very professional, very knowledgeable and over all a pleasure to work with. Having such a good experience, I have since had them service my work vehicles and continue to use Mavis for my own personal vehicle. Again...tonight, I simply needed a patch in a tire. I was yet again greeted with a smile by Kayla. She as per usual greeted me and promptly alerted her crew that an appointment had arrived. Having to wait a small bit of time for services to be completed, I waited in the lobby. I'm happy to say that not only is the crew friendly & professional but the lobby is clean and well organized. This description can be applied to the restrooms as well. All clean and presentable to waiting customers. I will continue to use this location due to the professional mannerisms of the team and the well kept and comfortable lobby space. If your in need of services, make sure to stop by Mavis on Missouri Ave. Kayla will surely be there to greet you & help you fix any impending issue with your car or truck. Thank you to the crew at Mavis for keeping me on the road. ?
-
December 2023 by Liz White
Oh my gosh! I haven’t had a screw in my tire since 2010 and Kayla and Timur took care of it so well! No stress! Quick service. I would recommend this Mavis location anytime.
-
December 2023 by Connor Kiss
Only coming here for my car needs from now on! Kayla is an excellent representative for the company. I unexpectedly had to get 3 of my tires replaced, and she made the process so much easier on my wallet! After hearing my circumstances, she decided to show her Christmas spirit and include my 4th tire in my already established cost! I recommend anyone come here, they do excellent quality work and they have excellent quality people working there as well! Thank you Mavis and Kayla!:)
-
November 2023 by Lauren Stapleton
Amazing and friendly staff! Being a non-car-savvy person I'm normally so nervous going to mechanics but they made me feel at ease here, especially Kayla. She was super awesome and communicative the entire time I was there.I thought I needed a patch, but she said it'd be better just replacing the tire now as the patch would be a temporary fix. The best part was she explained the reasoning behind that recommendation, instead of just outright telling me to get a new tire or set of tires like I've experienced at past shops. They didn't have my particular brand of tire in stock, so they found one similar (once again instead of just upselling me to a super expensive one).Even being stuck half an hour past close everyone was still so friendly, I'm definitely recommending this place to others who need tire work. Thank you guys so much!
-
November 2023 by Angel M
Timer was amazing and so very helpful. He listened to everything is said and needed. Didn’t try to sell me anything extra.They worked really fast on my car. I needed two new tires.I was very please with the cleanliness and staff. They were all so amazing. I’ll have to come back for more work. Wouldn’t go anywhere else.
-
November 2023 by Nina Bavaro
The customer service I received from Kayla was amazing! Not only was she kind and knowledgeable, she was also very honest and straight forward. I feel like that is very rare to find at car repair centers. Thank you Kayla and the rest of the team for taking good care of me!
-
November 2023 by Bijou Hills
Had tires put on aftermarket rims and they did a great job installing them without damage. They did not dirty up my vehicle either.I have been here multiple times and the manager and employees here do a great job. Above and beyond in service.Thanks!
-
October 2023 by Kayla Lacewell
I had a great experience with Kayla it's nice to see a female working in there. I was more comfortable while talking with her. She just started and she is doing a great job. I would recommend this store.
-
October 2023 by Mrs.Neo41
The manager of this store Timur is amazing. Timur greets you with a smile and the services he provides is truthful and caring. Timur made sure my car was fixed correctly and completed at an acceptable amount of time.
-
October 2023 by Julie N.
Been there twice and today Bubba and Tomora went above and beyond at the Largo location. Hope they both get recognized for their EXCELLENT CUSTOMER SERVICE! THANK YOU BOTH!Julie N
-
October 2023 by Neon Panic
Elias is one of the best managers I’ve ever dealt with. He is the assistant for this location I will be following home without a doubt when he gets his own store! I love how clean the waiting area is too!!