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February 2024 by jamie gooch
Me and my boyfriend went here to use a gift card we’d never seen before, and the girl that was checking us out was so helpful and kind but there was this one employee that had the worst attitude ever. When we asked to help he said and I quote “How do you not know how to do it, it’s literally so easy?” So we continue to figure it and he keeps on with the attitude. horrible customer service, I work in retail and you should never treat someone like that. I believe his name was Joe, definitely watch out if you go to game stop.
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February 2024 by Jason
So if you've been to one gamestop, you've been to them all. The landscape has changed in recent years, and the hustle and bustle has taken over. Instead of a store where you meander for hours trying to decide what you really want. You have a staff member trying to help get you what you want and out the door as fast as you got there.That friendly "ahh I know what you mean, that game me the same struggles, but have you tried this game..." does seem to exist anymore.Three stars for losing the magic.~The Taurian Chef
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January 2024 by Gene Brewster
Great Pokémon event with a great turnout. We would really like to see this again but with more tables. Sooo cool
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January 2024 by Mark Wizda
So not really a gamer but they have an excellent selection of star wars figures. I was really impressed with the selection and the staff were helpful when I asked where they were in the store. Definitely checking this place out again
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January 2024 by Yessy Salinas
Very friendly and helpful ? Thanks!
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January 2024 by Anthony Scafidi
Staff were very friendly, knowledgeable and helpful. They helped me with my purchase, suggested a controller and explained the return policy. I will definitely check GameStop before my next electronic purchase.
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January 2024 by Audrey Worth
Great place to trade games, consoles, etc. Helpful and friendly staff.
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January 2024 by Kristian Lato
Is the best customer service of a game stop store
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December 2023 by Jordan Armer
Whoever that short girl with dark hair is is out of her damn mind has to be on something took in a iPhone 14 Pro in perfect condition she says your gonna get a low amount for it I said I know it’s only like 350-4 she goes 4$ I laugh cause I thought she was joking she was being dead serious try’s to show me it on her computer mind you she didn’t ask what carrier what gb size if it works anything. Now keep in mind I was in there a week before and The employee Nemo did my trade for a iPhone 12 and I got like 300$ for it he plugged it in did a lengthy testing process examined it and everything I explained to her she didn’t do any of that she just kept saying well it’s 4 dollars idk what to do about that I leave go to gulf to bay they do everything I mentioned I get 450$ back Moral of the story check that employee she’s clearly not fit to do her job might be in something 5 stars to Nemo though also she told a gentlemen there they don’t price match with their online that’s also a lie.
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November 2023 by Anthony
It’s a nice store overall. You can find some nice preowned ps4 games. Tried out of one of their company brand keyboards was pretty nice. They are pretty aggressive with pushing the pro membership to be honest lol. They ask me multiple times every time I come in. Overall good store.
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November 2023 by Christian
What happened to customer service?! There were some great people working at this location. People there now act like they really hate to be there. It’s very disappointing. As a small business owner I understand. But the moment you stop caring about your job it’s time to move on. It’s a toy store guys and girls! Pretend that at least you care about people. No need for passive aggressive comments. Happy Holidays
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October 2023 by Alquinzo Williams
I want to give a huge shoutout to David for making sure I had a great customer experience and letting me know all the information I need for my membership
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September 2023 by The Model Rocketeer
One of my favorite places. I love the collectables and Gundam model kits. Friendly and helpful staff. Awesome atmosphere.
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September 2023 by Caleb Hicks
Absolute trash. They made me stand there for 20 mins and then made me look like an idiot because the lady on the phone told me one price for a product then it's not there in store. Totally unprofessional and rude. How anyone is employed there is beyond me!
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September 2023 by George
Jackie was awesome, she answered my questions throughly and was very professional. She made my experience a breeze. I highly recommend stopping at this Gwme Stop.