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March 2024 by Deano Treadway
Unprofessional staff, they overcharge the people on the copy machine, the staff is very rude, never go back again.
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March 2024 by Esperanza Santos
One Star for being lazy and horrible costumer services. The manager needs to pay attention to those employees, they don't want to do anything.
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March 2024 by Jocelyn Flores
Morning workers are definitely nicer than the ones in the afternoon. The workers this afternoon tend to the people that came after us when all we had to do was pay.
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March 2024 by I am Groot
Awesome workers here.
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March 2024 by M. April Carr
The lady who answered the phone wasn’t intersted in answering my questions and just told me to hold so she could transfer me to customer service. Could barely understand what she was saying. Not helpful at all. I called UPS store and they answered my question AND spoke clear English.
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March 2024 by Margaret DeBellotte Ms. D the Job Coach
I now remember why I started going across the street to Staples for my print needs. The people who work here don’t want to take in any work. They rudely direct you to self print as soon as you begin to form a sentence about what you want done. When you force them to print anything for you they become exasperated and if you have a discount like Mary Kay they act like you should produce something for them to find it. Come on it’s Mary Kay, I’m not charging it to the company I’m just get the $5 discount that I’m entitled to as an independent consultant. They are looking for employees at this particular location. I wonder why? ??♀️?
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March 2024 by J Garcia
When the staff does not want to work, they look for any excuse!
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December 2023 by Gary Kelter
In and out, no problem!!
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October 2023 by Ruby Quintana
I just had to share the phenomenal customer service I experienced yesterday with Jonathan. He was super helpful…and went above and beyond. Give this man a raise!!!!
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October 2023 by Debbi X
Ezra was awesome! Thank you for helping me get those 2 sets of double boxes out of the car and into the store, and the label printed, and all 6 boxes processed. You were great today, and I'm thankful you were working, because you were a big help to me!
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October 2023 by Catherine Ortano
If I could give the FED EX OFFICE a ZERO I would. The staff is not helpful as well as lazy. I wanted to return a box, the same one that was shipped to me VIA FED EX and the nasty lady said that we cannot allow this box for the return. I stated that this is the same box that was delivered to me with a pair of shoes, then she told me that the return label was not correct. Then I stated why can they not accept the box, when I received the box it was so damaged, I taped it up better than it was prior before fed ex gave it to me. She then called for the manager, I said forget it, took my package and left stating loudly THANK YOU FOR YOUR HELP HAVE A WONDERFUL DAY. I then repackaged the item, with the proper label and my friend went to drop it off. My friend went to the HUMANS THAT WORK IN THE STORE and told my friend to use the machine. The same lady was still in the store, although she was too busy to help because she was on her phone. ABUSRD! Then while using the machine standing there for 15 minutes, trying to figure it out, still not one store associate helped. My friend needed a receipt and an associate sighed heavily, like I really have to help this customer. What GREAT SERVICE "NOT". This store is a joke. no wonder why I use UPS instead. Horrible staff, management, as well as attitudes
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October 2023 by Patricia Pugliese
Used FedEx always received the best service and also the staff are quick and performance is outstanding.
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July 2023 by Adam Lee Baker
Aaron was very professional and helped me with all of my questions and very personable . I would definitely hire him in a second due to his professionalism and the way he cared to help me. This customer service is above the top. Wish i didnt have to deal w the PO bc i mail a lot to PO boxs which is the only downfall w FED EX. However i do understand PO cs is for garbage cant track things when ya pay for certified tracking.Way to go Aaron and fed ex yall have an all star here. Keep up the amazing work my friend. Ill definitely be back!!!!!
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July 2023 by Jill Watkins
Dropped off a pre -labeled return andFedEx isn't showing that it ever left the store. Needless to say I'm out $150.
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May 2023 by Nathan Gasti
FED EX IS THE WORST, I am expecting a package, but I work from 9:30a-9p and can not be there to accept delivery and FED EX customer service and IVR say that they cant hold the package at the office for me to pick up, my license matches the delivery address, FED EX's response was that if I wasnt there to accept delivery they were going to send it back to shipper even though I AM ASKING THEM TO HOLD IT AT THEIR OFFICE. No customer service at all! Just a complete run around!
