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January 2024 by dakebra gamboa
What an amazing place. Never been there before. I was only going to buy a Mist for my wife and ended up buying also for myself and for my car too. I felt very welcome, and the staff was very helpful. Recommended.
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January 2024 by Echo Hays
Shopping assistant asked what I was looking for and directed me to literally every smell that was the exact opposite, I just kept saying no, no, no, I had to disappear away from her, I'm sorry ma'am you don't get it please stop following me ? I'll never go into a store again, online only
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January 2024 by Sharon Lewis
Line too long. I left
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January 2024 by Kate Wilson
I had a birthday coupon, cashier said I had to download the app. WHAT? She didn't help me or thank me for coming. I did have a very helpful lady on the floor so I gave her 2 stars.
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January 2024 by Christan Carr
Good selection of items
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January 2024 by Julie Barlet
Went for Black Friday sale and ended up paying more than the regular sales.
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January 2024 by Michael Weaver
I'm probably a little biased because I love the store and they know me here literally but my first name I come here so often it's a great location it's very much a tourist location because it's close to the beach and it's in a mall but the service is pretty much always on point sometimes it's lacks a little bit but I think that's in the nature of really any retail business some customers can take a while or be frustrating but their selection is always good easy and easy out
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December 2023 by Alma pagan
I waited 30 min in line to pay for a purchase. There were two cashier's and 15 customer also waiting to pay for there purchases. The cashier asked many questions such as customers phone number's zip code and membership questions that prolong the wait to pay for items even more. I approach the manager Renee who was not helpful at all. There were 7 workers on the floor the manager refused to open another cash register. This was unacceptable and it will be the last time I will shop there.
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December 2023 by Steve H
Nov 28.6:09 pm. Came to store and it was dark. Web site says open 'till 9:00 PM. Either stay open till 9:00 p.m. or change your damned website.
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November 2023 by Sean Lausar
Not a bad place to shop. Plenty of selections to choose from. The staff is very friendly but a little overbearing when it comes to letting you browse. Letting you browse.
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November 2023 by Anonymous
I will provide 2 stars because I appreciate the brand and love shopping with them. However, if judged on this store alone, I would provide only 1 star. I went on a Saturday and they were having a 3-wick candle sale. The woman at the door said it was the start of the sale to introduce the holiday scents, never mentioning it was a short term sale. I counted 5 employees in total. I did my shopping easily and filled my basket, although it is much smaller than my normal store. I then went to stand in line.Five (5) employees on the floor and only 2 were working the registers. I stood in line for over 20 minutes and they managed to cash out only 2 customers in that time. The girl, who looked high school age moved at a pace in line with being high. The other employees were filling wallflower bins which were already 3/4 full. While they saw the line was about 9 deep and stretching into the middle of the store, no one came to open another register.In a day and age of self checkout and mobile checkout and people complaining that these things cost them their jobs, maybe they should ask why customers need the service and it is because of inefficient cashiers. Disney World has an easy mobile checkout where your phone scans every item and you pay for them. It sends it to a tablet in the store and you move to a table and they bag your items and confirm the purchase and you are out of the store in a short time. Had that type of mobile checkout been available, I could have checked out with my items and been out the door.Instead, I had to leave before I could purchase because I had an appointment to get to. I handed my basket to the woman up front and apologized that she would have to restock it. I lost out on the sale and they lost out in revenue and I will not go back to this location again.I would recommend going to the store in Westfield Countryside mall as the staff and selection there is much better.
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September 2023 by M . Sumpter
Awesome selection of body care products and candles at reasonable prices
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July 2023 by Dee Breeze
What's going on with the Largo Mall location? 2 days now they've been closed. I'm trying to get my paid for pick up order. I've called other locations and no one seems to know. Some form of communication would be nice.
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June 2023 by Takeshanicole Ziemblicki
Love this place but it is becoming overwhelming with all of the products and new scents. Still a little miffed about them discontinuing On The Waves. Don't like that the wall scents are pretty much scattered throughout the store now.
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June 2023 by Melinda Thackrah
A lovely store located in Largo Mall. Awesome scented soaps, lotions, sprays, and candles. A variety of aromatherapy products as well.
