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March 2024 by Frank Coleman
In a business world of mistakes, sloppiness, and poor customer service, Access Reverse Mortgage Corporation steps in. Russ, Tanya, and Malcolm epitomize heart, knowledge, and professionalism at the highest level. My complicated situation took 13 months for me to finally finish as this team used science and art to deal with the lender, title, and anyone else who could help us get there. They have extensive experience with reverse and forward-facing mortgages, and they take the time to explain everything thoroughly! Treating clients like family is not a cliche but a lifestyle at Access Reverse Mortgage. If you want results and world-class experience, start with them. My family will always have honor and a special place in our hearts for the Access Reverse Mortgage Team.William Coleman Sarasota FL
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December 2023 by Carol Conte
This company was very professional, informative, was willing to call me back in a timely manner, and answer all my questions. I would recommend anyone who is thinking about a reverse mortgage to do business with Access.
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December 2023 by Google user
This company was very professional, informative, was willing to call me back in a timely manner, and answer all my questions. I would recommend anyone who is thinking about a reverse mortgage to do business with Access.
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February 2022 by Rebecca B.
Please read my original review first UPDATE: I just completed refinancing my first reverse mortgage through Access. If you are even remotely considering refinancing, please contact Mac Tennatt. He will give you an accurate analysis of whether it would be to your benefit. The process was even easier and had lower settlement costs than my original reverse mortgage with them. With Access, you will get the highest loan amount with the lowest settlement costs and close much faster than with the national reverse mortgage companies. I'm so grateful I found Access.
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December 2021 by Sara Im
My husband and I just completed a transaction with Access Reverse Mortgage. We are very happy to know about this wonderful service. We are very happy and want to recommend them to anyone who reach the qualified age to use this powerful tool. Thank you Malcolm for your excellent service.
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November 2021 by Rick L.
This is the second time I have worked with Access Reverse Mortgage. Everyone is professional, courteous and above all very knowledgeable and responsive. They are one on the best organization I have ever worked with to complete a complex transaction.
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March 2021 by Deborah Engquist
Excellent service. I felt they were extremely trustworthy and I was able to make an important decision with confidence.
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December 2020 by Frank Levy
No question: highly recommended. Everyone with whom I interacted at Access Reverse Mortgage - Mac, Pam, Tonya, JoAnn, and Candice - had that all too elusive combination of professionalism, knowledge, courtesy and general business acumen to confidently guide me through the reverse mortgage maze. All responses to my inquiries were super-prompt (and accurate); they made me feel like I was their most important customer. They've been doing this work for sixteen years and have closed over 1600 such loans. They are one of only 14 Florida-certified businesses of this type in the state. I like Mac's words during our first conversation: "[other firms] miss a lot. We don't." They made the complex process very easy for myself and my wife.
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October 2020 by capt howe
After calling several other reverse mortgage companies, I found a local company, Access Reverse Mortgage Company. Most seem to in California or Massachusetts. Other than ARM, they all gave me same sales pitch and did not want to openly answer my exact questions. On the other hand, Mac, gave me straight answers of all my questions. I knew at that time I had finally found the right company to deal with. Through out the process all the employees were there to answer questions and give me honest advise on the right product and why is was the best for my situation. Also, the final cost was much lower than all the other companies I contacted. Mac and staff, thank you for all your professional advise and help to get the job done in a timely manner. I would highly recommend ARM for your reverse mortgage needs.
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July 2020 by Paula Stahel
Mac so impressed me with his knowledge and integrity when I was introduced to him several years ago that I finally felt comfortable doing a reverse mortgage. That integrity has again been confirmed, as earlier this year he alerted me to a money-saving re-fi. Then pandemic volatility hit. He and Pam stayed on top of of everything and kept me fully informed each step of the way. While it took longer than either they or I anticipated, the outcome is what matters. And the positive outcome is due to their commitment to their clients!
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May 2020 by Tuck Gordon
Access Reverse Mortgage was a pleasure to deal with. Very professional and took the time to explain all details and options clearly with no pressure. Thanks to Mac and Pam Tenant for all their hard work and attention to detail. Special thanks to Tonya Wentz for keeping us all on the same page , well done. Don't waste any time with other mortgage brokers. Access Reverse Mortgage should be your first call...
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May 2020 by Dana Basich
I spoke with Mr. Tennant yesterday about a reverse mortgage for a family member that lives out of state. Malcolm was not able to personally handle this transaction but provided much insight and was extremely helpful. Thanks again for your time, out of state contacts and thorough explanations.
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February 2020 by Glenn F.
Working with Malcolm and Pam was no work at. They did most everything for us. Unlike a big corporate company or bank they took an interest in our particular situation. They made sure the mortgage went through quickly and without a problem. It was really like working with best friends. I can't say enough about how lucky I feel to have chosen them to process our reverse mortgage. So much better than dealing with cold uncaring non family owned companies who couldn't care less about you. They made sure before sending the loan to the underwriters it would be perfect and it was. Quick and easy with no delays. Such a great family owned company!
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November 2019 by Jack Rosen
Worked with Malcolm which was a very pleasant and made the process painless. Highly recommend them.
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March 2019 by Peter A. Beaudet
The team at Access Reverse Mortgage made the process of securing a reverse mortgage for a family member possible. They clearly identified all requirements and documents needed and reviewed them promptly to keep the process moving at a good pace. When a complication arose, they quickly provided direction to resolve the issue. They worked hard on our behalf to reduce the time and effort to secure the reverse mortgage. When additional issues surfaced, the Tennants provided solid
