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“Huge thanks to the Guys at T-Mobile who worked this morning for helping my dad with his phone not being able to receive calls! He’s very old and since I’m not local, it means a lot knowing you guys always take care of him. Your kindness and patience doesn’t go unnoticed truly appreciate y’all!”
9AM - 8PM
5339 Village Mkt, Wesley Chapel
Mobile Phones
“Eddie was amazing and fixed a very broken phone with extreme water damage. I was so happy since my phone was not backed up to cloud for several months. Definitely recommend and trust them.”
“Diondre at TMobile @ Wiregrass Mall has shown to be the most patient and helpful representative while we were transferring my Mother's phone over to TMobile. It was a long process as we were dealing with her old Carrier which was being a bit difficult yet Diondre was never ruffled or rushed and handled everything with true professionalism. As a supervisor myself, I want to recognize him and pass on how TMobile is fortunate to have him on their team. We changed services for her for this very reason to have someone who cares about customers.”
“So thankful for Michael and Samantha. They were so helpful and even lowered my bill. Finally got Verizon Home Internet and it is awesome! They were more than patient with me! Thanks!”
“My Android phone got saturated during a heavy rain episode. Was told by my service provider that the memory wouldn't be able to be restored. Was referred to Phone Repair and More by the service provider. Ahmed at the Land o Lakes store was extremely helpful. He "under promised" and "over delivered", and my phone and its memory are completely restored . Thank you, Ahmed for your great service, and saving me $$$s for not having to purchase a new phone and rebuild data.”
“Danielle (manager) and Felix (authorized dealer) Best customer service ever!! Rolled over from Verizon they took their time to explain our plans. We are saving over $200 by moving over to AT&T. They made sure to go through everything so we understood what we were buying and paying for. If you want no games and no hassle and great customer service come to this store and ask for Felix and Danielle !”
“Holly was so helpful when we came in with my son to transfer his service over to his own line since he’s leaving for active military duty to South Korea. She was so informative so on point so fast anything and everything in a customer service rep is Holly. Even when I return to the store for additional questions because he’s overseas, she is just always waiting with a smile and helpful. She is a great employee asset to Verizon and a management point of view the epitome of Customer Service.”
“Danielle is the best super kind professional took the time listen to all my questions comments and help me understand all policies and procedures. Recommend seeing her as a representative again all your support.”
“This was one of the best experiences I have had in a long time. It makes a difference when all of your questions are answered and throughly addressed. The professional advice I received was great. I am definitely going to recommend her services to all of my friends and family.”
“Elise at Second Hand Cellular was amazing to work with! She broke down everything I was asking for and pointed me to the correct Apple Watch for all I was asking! The shipping was SO fast and I couldn’t be any happier with my purchase.”
10AM - 7PM
28345 FL-54, Wesley Chapel
Mobile Phones
“We visited this AT&T store on 6/11/ 25 & returned on 6/12/25. Ivan was very attentive. He answered all of our questions and was very informative. Thanks to him, my husband and I walked out with 2 new Samsung S-25+ phones. Kudos to him for his patience and for being so knowledgeable.”
“Review for Verizon Wireless – Outstanding Customer Service!
I had an excellent experience at this Verizon Wireless location! The manager was absolutely top-notch—knowledgeable, professional, and truly went above and beyond to assist us. From the moment we walked in, they made sure we were taken care of, patiently answering all our questions and ensuring we left completely satisfied. Their expertise and customer-first approach made the entire process seamless and stress-free. If you’re looking for exceptional service, this is the place to go.”
“I had an amazing experience with the gentlemen name Rogelio at the Wesley chapel Cricket store, he made my husband and I feel very comfortable and very informative with the service, he has great customer service and very patient.. Thanks Rogelio!”
“Myrriah made the Verizon store experience stellar. Myrriah is extremely knowledgeable, kind, and friendly, and she made the experience go great. I ended up getting exactly what I wanted and needed, and left with the knowledge I needed to seamlessly transition to a new phone and service. Highly recommend going to the Verizon Store in Lutz off 54, and if you do, Myrriah will surely impress you and take care of all your questions and smart phone needs. You will be in great hands with Myrriah.”
10AM - 8PM
23647 FL-54, Lutz
Mobile Phones
“The AT&T Store at 23647 SR54 in Lutz, FL was great to work with in buying my new phone. The manager went out of his way to help, was friendly and knew what he was talking about. Great service.”
“I think you guys need to get carlos of fabulous ray's because he's very good, he's so patient he's understanding and he really solved all my problems”
“I had a wonderful experience yesterday I went with a broken phone and frustration and left extremely happy and satisfied with a new phone ! The staff was amazing Sergio is super friendly and very helpful and Julian was super helpful as well and knowledgeable about what I could and couldn’t do and even tried to help save my old number !! The manager Luis was nice as well , it was nice talking to the whole team and having so much help along the way, will return only to this store if I need help again:) !”
“Very helpful and courteous staff. I could not get any business done with T Mobile by phone so visited the storefront. This place is run by very pleasant and helpful young staff members. I appreciate them for helping me to resolve my issue.”
“They weren’t able to resolve my issue, but at least they explained why I was unable to make phone calls. They provided me with a direct contact number for a tech. Now my phone works perfectly.”
“This place offers a lot of variety and is quite clean. We have had really good experiences so far with Target. I do think their prices can be steep in some areas but overall, they do have fresh fruit, veggies and meats. They have quite a bit of organic selection as well. We like this location!”
“Thank you, Triana. (I hope I spelled it right.)
I recently visited the T-Mobile store to return a defective item I had purchased at the Costco T-Mobile booth. Initially, I went to Costco, but they informed me that returns had to be handled at the T-Mobile store. Unfortunately, when I arrived at the store, the staff were not very helpful. They seemed uninterested in assisting and claimed they couldn’t find the receipt or order details. They kept giving different reasons, first saying it had been over two weeks, then over a month, which was frustrating and confusing. As a nearly 15 years customer of T-Mobile I was quite disappointed.
However, Triana stepped in and completely turned the situation around. She was incredibly helpful and knowledgeable about the store and Costco kiosk policies. Triana guided her colleagues on what needed to be done and ensured my return was processed smoothly. Her professionalism and willingness to assist made all the difference.
Big shout-out to Triana for her exceptional service! Thank you so much for your help.”
“The staff here is so friendly and efficient. Gabriella, Roeglis and Laura C helped me so much when I lost my phone. I was able to get a new phone and get all of my info backed up so quickly! I would definitely recommend this location :)”
10AM - 8PM
1913 E Bearss Ave Ste 100A, Tampa
Mobile Phones
“Josh was just amazing!!! Bought my granddaughter an iPhone for her birthday and he had us in and out in about 15 minutes. Best service I've ever had at cricket. Thanks Josh”
“Great experience with Rosangela..I cane here to activate my new phone and transfer my existing line. Rosangela was super friendly, knowledgeable and quick. She flawlessly transferred my days with no issues and activated the new phone. Super happy I came here. You should get a raise!”
“Came in today to trade our old iPhones in. James was a great help and we were finished and out the door quickly. Great service selection and value. We will certainly be back”
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“Special shout out to Jason & Olivia for their service! Due to their commitment I was able to surprise my daughter with her first cell phone for her 10th birthday! They were both patient, professional and answered ALL of my questions. When visiting this store please be sure to ask for Jason & Olivia for they won’t let you down! ❤️”