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June 2024 by Honey Bee
Patti was absolutely rude to my sister, talking over her not allowing her to finish a sentence at all. My sister has a dislocated knee and is on crutches so the drive through is the easiest option for her at the current time and because their system is messed up and is trying to charge her for a prescription that is supposed to be free, she is rightfully upset due to the fact that she is a full time student any extra cost is not something she can take in. The words Patti used saying “I’m not the villain here sweetie” when in all actuality that is exactly how she is acting.
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June 2024 by Maryann Cason
The attitude from patti and the way she speaks to customers is disgusting. Im so glad i have a dash camera because it was all recorded and being sent in to corporate.
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May 2024 by Lyndsay M
I have always used Walgreens for my prescriptions but this location has changed my mind. I have been waiting 2 days for absolutely life saving necessary medication and they can't even be bothered to answer the phone and when they do they are always rude. I will be finding a new pharmacy
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April 2024 by Marangely Hernandez Feliciano
I placed an order for same day delivery today and it was delivered at the time they said it will. However, I was missing an item from my order and when I contacted the store I was placed on a long extended hold with no little information given from the cashier who answered the call. At the time they were not helpful, which let to me giving a negative feedback to the link sent to me once the items were delivered. However, I received a call from the shiftlead on shift (I'm sorry I did not get her name) and she was very professional and sweet and personally delievered the item that was missing from my order. Thank you to the young lady for going above and beyond her title.
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April 2024 by David's Skywatch
..' honest and quick pharmacy
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March 2024 by Crystal Knight
Spoke with the rudest employee at the pharmacy today. From the start she was inconvenienced and didn't have any interest in helping me. I would not recommend this store.
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January 2024 by jackie delgado
Ridiculous trying to get someone to actually talk to. On hold for 30 minutes to talk to pharmacy staff and this occurred three times today.
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December 2023 by Polk Plants
Go elsewhere. If you must shop here be fully aware they need things to be overly clear and plain, just understand the staff routinely perform bare minimum. At this location the service does poorly but management in the pharmacy will not assume professional responsibility. They will miss and mess up, not acknowledge it, and then openly verbalize their contempt for anyone asking why.
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May 2023 by Terri Lanius
I love ❤️ going to Walgreens. It's convenient and not too far from my house. I can go in an get what I need an go home. They do have groceries if you need to do some of that type of shopping. They do have all kinds of things even stuff for Graduating seniors from high school.
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April 2023 by Suzzanne Rodriguez
Always good deals and friendly service
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April 2023 by Marty Randall
There really isn't enough time or typing space to give all the details to this bad experience.Rather, in short on 03/30/2023, I contacted Walgreens' pharmacy on Combee Rd in Lakeland FL. My call was in response to an email I received, regarding there being a situation with my medication on file at that location. Initially, I spoke with Tech/Sarah who was answering my questions of concern. However, rather abruptly, the head pharmacist/Erika Jean cut in on the call, she acknowledged that since the call with Sarah had already taken up too much time of 14 minutes, that she herself, was taking over the call. Erika was talking not only LOUD in a Belligerent manner, she insisted on not hearing my prescription question, therefore she Rudely insisted talking over me with no care of my concern and stating that "I was going to listen to what she had to say". To which, when I pointed out to her how unprofessional her behavior was, she became angry then she TOLD me she was hanging up and so, she DID!!I reported the matter to Walgreens' complaint line. On 04/03/2023 the store manager/Suresh called me about the filed complaint on Pharmacist/Erika Jean's uncouth behavior in deliberately hanging up on my call. Basically, the store manager/Suresh just wears a title with limits as to how far to address matters in his store, such as addressing Erika's disgruntle behavior toward customers in general (read this store's previous reviews). Suresh later informed me that he spoke with Erika about what happened and reminded her to be NICE to the customer, however she felt NO Wrong or Sorrow for her actions. Since April 4, 2023 to current date, supposedly the District Manager/Julie-- was to be reaching out to me about the incident. Still, no word from her yet. This is why I am now giving this review.In essence, maybe customers should value Walgreens the way Walgreens Corporate, value the customer's patronage at this store.?By the way, if such a score review were available to give, being Negative "0", this location's mentioned employees truly deserve it!!
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March 2023 by BlackBeauty
Ms. Patty Peterson AKA Ms. "Karen" is very rude ,unprofessional. Not good for business ?
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January 2023 by Meghan Pearson
Our littlest got sick on Christmas and we were so blessed that Shannon was working, she was kind and thoughtful and helped us find the medicine we needed. The world needs more Shannon's!
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December 2022 by Rajan Amin
Jan, aka Karen, thinks all brown people work at gas stations. She stopped my mother from biting soda bc she “thought” we’ she’d resell them.
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August 2022 by Dru Saisa
This location does not know what customer service means!!!
