-
July 2024 by Amit Upadhyay
I set up an appointment to pick up a document from the Lakeland USPS, which is about 80 miles round trip from my house. The document never arrived. If I had gone to pick it up, I would’ve wasted a whole day. Thankfully, Dana at USPS made multiple attempts to warn me—by phone, even by text. I doubt he thinks much of it but to me that is going above and beyond. Appreciate it, Dana!
-
July 2024 by Jesus Tello
Amazing service from Postal Employees.
Rade Duarte, and staff very helpful.
Thank you..
-
May 2024 by Elisa Rodriguez
WORST post office on EARTH !!!!!!!
3months for a mail box key to be made ….i currently don’t have a key for my mailbox and my mail is been placed in the mailbox without. Key . Horrible , upsetting , this is the worst place ever !!! I will be taking this matter to higher ups because this cannot be !! A key cannot take 3m to be made that’s outrageous
-
May 2024 by symeria pops
The phone service its awful cant even get through the stupid robot in order to speak to a human
-
April 2024 by Lindsy Phillips
Had a package I needed to sign for on Thursday I was home all day diligently watching the tracking status. Then the status went to attempted delivery and said I wasn't home to sign. LIE I was home all day and no one knocked or even attempted. I immediately called the service line who then rescheduled my package for today. Again home ALL day no delivery yet and it's 9:12pm. They are closed tmrw on sunday so now I have to wait until monday. unacceptable!
-
March 2024 by mindy holder
I can't believe how unprofessional the 2 workers were here on this day 3/18/24. They literally raised their voice and yelled at me. What world is that acceptable. I didn't raise my voice, I just didn't understand what was being explained. So getting louder but literally saying the same thing does not make someone understand. Are you children? Have absolutely no maturity or professionalism? I reported them to the customer service line and will not stop untill I get an apology. People using mail services such as myself, pay their salary.
-
February 2024 by Marlin Ayala
awesome and exelente service and good team
-
February 2024 by Diane Holmes
You might have a line when you go in and maybe not. But the postal people are best service and know what they’re doing and get you out as fast as they can.
-
February 2024 by Moloud (MLD)
Super nice employees
-
February 2024 by Kathy Cruz
I have expressed to this office time and time again that I am a travel nurse and don’t have anyone on hand to check my mailbox for me daily or weekly and need them to STOP placing my mailbox under vacant. They have never listened and the amount of important bills that I have missed, important letters etc due to this.
-
December 2023 by Diane Williams
Convenient Clean
-
December 2023 by Chris Lester
I came in today to do my passport application for me and my family we were greeted by a woman named Maxine who does the processing for the passports. She was very professional and kind to me and my family we really appreciated the hospitality.
-
December 2023 by Gregory Gator Gatrell
I don't usually post much, but today was a welcomed experience...I just received incredible customer service from Lakeland, Florida's, U.S. Postal Office at 2800 Lakeland Hills Blvd location (04Nov23)Ms. Maxine Rodriguez (Clerk #75, from my receipt) was absolutely stunning in providing me with all my options and quickly (and precisely) explaining the answers to my couple questions.Her professionalism and personal-care treatment is to be honored (and rewarded)!Bravo Ms. Maxine - THANK YOU!!!
-
December 2023 by Arielle Sircy
“24 Hours” is not. They close at their convenience. Doesn’t work for us humans who work during business hours ? if you’re not gonna allow access to the machines 24 hours, then take them out of the building.
-
November 2023 by William Scorpio
Unable to reach anyone. Or get answers.
