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June 2023 by Amy Navigating the Chaos
I have never used a bank where I didn’t feel like I was just a number. Not at Valley… Valley treats you like family!!If you need a bank you can trust to take care of you, I couldn’t recommend this team more highly!!
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April 2023 by Google user
We are so happy to have our business, personal and HELOC accounts at Valley Bank in Lakeland. The entire staff is friendly, professional and knowledgeable. They greet you by name, anticipate your needs and go above and beyond to make you feel comfortable.
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March 2023 by Joshua Beatty
Valley Bank in Lakeland has been a wonderful bank to bank with. I came here for the 0% interest personal credit card to pay off debt and minimize my exposure. The team in Lakeland has been so helpful. I’ve enjoyed working with them.
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March 2023 by Terrie Webb
Entire staff is wonderful!
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March 2023 by Grant Nieddu
You have got to get with Valley Bank for all of your banking needs!Stephanie Colon, Jennifer Morales & the entire team name or HELOC experience smooth and effortless!Please reach out to this team!
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March 2023 by Jennifer Miller
Opened up a couple accounts here. The girls are very professional and friendly! Sally is awesome! Would highly recommend!
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March 2023 by Tiffany Taylor
We are so happy to have our business, personal and HELOC accounts at Valley Bank in Lakeland. The entire staff is friendly, professional and knowledgeable. They greet you by name, anticipate your needs and go above and beyond to make you feel comfortable.
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September 2020 by Jim Mosier
I just ended an 18-year banking relationship with a larger bank to move my accounts to Valley. Long story short, my wife moved her personal accounts first, then she chose Valley for her small business. When we opened that business account I had said I would never switch my banking relationship. Andrea assured me that once I banked with them, I would change my mind. She was right. The level of customer service and personalized attention she provided really blew me away. Everyone at the branch is so nice. Needless to say, I just moved my accounts this week. The attached photo is a little of an inside joke, but when I came in to open my account, she delivered on a tongue-in-cheek promise to give me some hot sauce to sprinkle on my words when I ate them and made the switch. :)
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September 2020 by Patrick Furlow
Best customer service ever!!
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February 2020 by David Kaplan
My company has account at Valley. After 12 years of our company being opened we have finally found our "forever bank" . Amazing customer service and great products.
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February 2020 by Holdan J Hash
This is an amazing bank with exceptional customer service!
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November 2019 by Daniel Lauria
I want to say as a Valley Bank customer the service level is beyond words. I am a banking customer in Clearwater branch. I ran into an issue when I was in Lakeland, made a phone call to my branch manager, Lisa Langan who advised me about Brad Rhoden, branch Vice President. I walked into his branch and the level of customer service was outstanding, I went from a crisis situation to "happily ever after". Thank You Brad, Lisa and Valley Bank.
