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“Adam was very accommodating to get me a 16-ft truck rental for a weekend. Worked with me to get the best deal and was available when I needed him. the discounts helped too. thanks!”
“5 Stars all the way. Probably one of the best U-Haul experiences I've had. The reason why is simple, friendly, upfront customer service from Rose. My company rented a 26' U-Haul truck, Rose called, confirmed, had friendly suggestions on exiting and and coming back after the rental, was friendly and just overall a great person to work with. Thank you again.”
“The owner is very kind and incredibly helpful. He is happy and is simply glad to have you in his establishment. I have rented from him a couple times this year. I will certainly recommend him to all who are looking for a guy who operates with integrity and all mentioned above!”
“Didn’t even have a reservation and needed it same day. They got me taken care of and on my way quickly and affordable too. Thank u guys. This is why I always return to the same location even though we have several to use around here”
“Being new to the construction industry I was not familiar with the equipment types. Luke was amazing and answered every question I had and never lost patience with me during the process....even though I am sure I asked the same questions multiple times.”
“The gentleman that works there are so awesome. Went out of their way to help me with extra issues I was having. They are knowledgeable, understanding, and great at their job.”
“Great selection of rental truck of all sizes. Reasonable prices. Quick In and Out. Very helpful staff. Have their own mechanics. Answer all questions you might have. Before any other rental place try these guys. ?”
“Convenient for those who need to leave their vehicle while renting the U-Haul with Plenty of parking for their vehicles, anywhere from a few hours to overnight. Nice, clean, well kept rentals makes for peace of mind traveling/moving. Very Clean facility and plenty of add on items such as various sized moving boxes etc, furniture & appliance dollies. The friendly & helpful staff, numerous variety of U-Haul trucks, Vans and Trailers makes this location my Favorite go to for all my hauling needs.”
“I don't know that I have ever written a review like this, but this place saved my day a couple weeks ago. I had a great experience with help from Gloria (the owner) Devon, and Jean.I came looking for a trailer to put a golf cart on - I needed a 5x9 utility trailer and was driving a 2017 GMC Acadia with factory "pre-wiring" but needed the adapter for the standard 4 wire system. I looked in 3 different auto shops but they didn't have it. I was in a bind because I needed to pick up the trailer and hit the road that day and I simply wasn't prepared. I got there about an hour before closing and tried to splice the wires myself. At about 7PM, closing time, Gloria came to check on me. I figured the business was closing, she was probably coming to ask me to leave. I was out of luck. All that was fair.Instead, her and another employee (turned out to be a district manager) came and helped me for 40 minutes and had the wiring adapter that nobody else had in stock. The owner of the business, Gloria, got on her hands and knees and worked on the wiring which I had mangled myself in order to help a customer in a bind. They saved the day and provided customer service that was so much better than fair or reasonable. They truly went above and beyond. If you're in or near Lakeland and need a truck or a trailer, don't waste your time anywhere else. They have what you need and just opened a great new shop on US 98.”
“The lady behind the counter is the sweetest, most kind, and most helpful person I have ever had the pleasure meeting. The place is a little run down and small, but it serves its purpose. The service is unmatched”
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“Great customer service very friendly just all around great people Y'all come down to your U-Haul neighborhood dealer get yourself some good deals from some really friendly people”