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April 2024 by Sammy Vega
After testing the equipment a 100ft sewer camera and attempted to make it work finally came on. I got to the job site and couldn’t get it to work with the battery. Not worthy.
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September 2023 by Heather D'Mont
Very easy process
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August 2023 by Smith LawnScapes LLC
Second time renting sod cutter that don’t work.Their maintenance is short.
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December 2022 by Lori Lyn
If you are considering Home Depot for a project..run! I gave up $4000 to do the right thing and share my experience with you…my experience with Home Depot is as follows❤️ Re: job #11128950 My name is Lori xxxxx and I have been in contact with you at various times through the duration of this project. Here is a recap of the issues involved: -projected time required for project initially one day (June 29) morphing to weeks then months -window manufactured incorrectly requiring a reorder -glass door panel installed with cracked glass requiring replacement -all window screens installed backwards and ripped. -window sash damaged requiring replacement -door trim installed without prior approval or discussion resulting in negative esthetic changes to the structure -installed window was inoperative requiring repair. The time I was required to provide for this project far exceeded what I was told to expect. Home Depot’s mistakes cost me tens of thousands of dollars in lost wages. As an airline Captain a day off means not flying a trip, which can mean 3-6 days of lost revenue. In addition to the financial cost, my integrity was attacked including Atlanta personnel accusing me of lying regarding lack of notification for the time this project may require. I have all correspondence available for review. I endured misogynistic and disrespectful attitudes, actions, and words from your installation contractors. I was told I was behaving like a cop when I asked to see Home Depot identification. I was told parts for the windows did not exist, and then I found the parts discarded in the garbage. I was told parts did not need to be installed because the installers did not want to install them. I was talked about in a derogatory manner in Spanish. Unbeknownst to the contractors, I speak Spanish. I was shown one color and type of trim which I approved, and then the contractor installed something else claiming it was the same. When I held the sample next to what was installed, the difference was obvious. When caught in the lie, the installer walked off the job leaving a 200lb glass door panel balanced precariously against a wall along with trash and other hazardous materials. The financial and emotional costs created by Home Depot’s mistakes have been excessive. I expect a company that prides themselves on the quality of their products, workmanship, and guarantees to want to rectify mistakes to the best of their ability, not the least. The dismissive email I received from Home Depot stating their offer of a $2500 rebate was fair compensation “and they were sticking with that”, was insulting in tone and amount. I don’t expect something for nothing, but I also don’t expect a purchase to cost so much beyond what I was told to anticipate. We all pay for our mistakes one way or another, usually financially or with our reputations. We don’t always choose to do the right thing, but we always feel the consequences of our choices. Your customers expect Home Depot to do better. I hope you do too. Sincerely, Lori xxxxxxx
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June 2022 by Carissa Marks
Hubs went to pay for wood at the Lakeland, FL (hwy98) with a $100 bill. Cashier refused to take it. Head cashier refused....why? because it was from 1993. Really?! WTF is wrong with you guys? It says "Legal Tender" Which one of those words confused you,?? Between that and the cluster f$#k with the military discount...that store with the big L will get our business from now on.
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December 2021 by J Norman
Great pricing and service.
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December 2021 by Carlosp Pina
Good service nice people
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October 2021 by Carol Croft
very poor repair service for protection plans purchase a Maytag washer the first of 2021 started having problems with it in February of 2021 here we are now in October of 2021 and the washer is still not fixed and they refuse to refund my money or it's in my warranty or replace the washer I do not recommend Maytag no longer or their service plans
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August 2021 by Kelly Zellweger
Asked 2 people for help with cutting wood. Said they’d get help and we stood waiting for 20 minutes with no help.
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April 2021 by Darby Honey
Excellent customer service! They went above and beyond before I even came in there! Great experience and almost any tool you could need for home repair!!!!
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April 2021 by Derek Enrich
Came here to tool repair for such a simple repair.Get this changing the blades bolt in my Rigid door jam saw and 2 bolts on tje doorjamb saw I also got from here. The guy in tool repair is mentally and physically handicapped and speak Russian I think. Went to Hardware department and he is about 70 years old and keeps saying he kknows nothing. What is it that you people do know how to do?
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March 2021 by Mark Wooley
I just cancelled a $550.00 online order because you don't allow, or haven't set up the military discount for online orders.
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January 2021 by Orlando Elbello Figueroa Byron
Good Costumer service everything set up
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August 2020 by John Cole
i was in your 98 borth location in lakeland fl and was harassed about not having a mask. told i was selfish by the lady in the appliance dept. little does she know i have had lung problems since i was a child and was told by a dr that it is not healthy to wear a mask. so does this mean I'm not welcome in your stores? So now i am in Lowes buying a $1000 washer. I have been a home depot shopper and have not once shopped at lowes until today. So sad.
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August 2020 by Jason Owner&Operator
Called to get one screw fixed in my Rigid doorjam cutter. Before I even said what was wrong I ask do u guys still fix tools here she said : ooooh ooh ah takes about 8 weeks...what a strange response from a strange woman. Just say your not operating anymore didn't need the odd sounds.