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January 2024 by Talina Cox
Every time I go to this bank I have to wait a ridiculous amount of time to receive help. . Even when there are no cars in the drive thru. Don’t ever be in a rush because you’ll be late every time.
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January 2024 by John Davis
Always great people. Very nice to go into
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January 2024 by Sunny Skies
I’ve been sitting in the drive through with a simple deposit for 22 minutes. There was only one other car before me and they are still here too. Is there only one employee working?
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January 2024 by Silvestre tavira
First this review is not in connection with this location in particular this review is in TD BANK In generalI have been banking with TD Bank for over a year and have been enrolled in the overdraft advance program ( were at their discretion they will allow a transaction to be paid if I don't have the funds available ( yes I am completely aware that I said AT THEIR DISCRETIONand understand what that means)Since I joined the program in July, every transaction I have done without the available funds were paid by TD BankIn fact I have been in the - $500 with no issues my direct deposit kicks in andTD BANK gets paid. BUT on 12/24/2023TD BANK did the most dirtiest thing possible a bank can do to a customer.On the most important holiday they denied a transaction for $3.79 and every other one I tried that day as soon as my account reached 0.00 they gave me the finger and when I called customer service about it I was basically told FUSo does anyone know a good bank that cares about their customers. I'm done with TD BANk.
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January 2024 by William Mignoli
Great service, and had to off to Kevin in the Lakeland TD Bank.
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October 2023 by l_ibra Soul
Great ??SaMyra helped me open my account, she was super informative and knowledgeable about all the accounts and very nice. 10/10 for customer service from her ?
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September 2023 by Frank Torres
Went in to this branch interested in opening 2 accounts. I stepped in at 10 AM today (9/9/23). We were told that we needed an appointment. While they can assist walk in, appointments are better if wanting to be helped timely. So, we set an appointment for 2 hours after (12PM). Our appointment was with Chisomo Maluwa. So, went back at that time. This lady tells us “one account takes 45 minutes and we close at 1PM. I don’t know why they gave you the last time slot.” So, my take was she was not willing to assist us with our two accounts due to her needing to be out at 1PM.I told her “No, I am not coming back for the second account. We can’t get these now, then that’s it, I am leaving.” Followed by taking our IDs and walking out. These folks totally discouraged us from opening accounts with them. Like not getting stuck is more important than customer service. What a first impression.This didn’t passed us showing IDs to her immediately coming with that statement.
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September 2023 by William Merced
Absolutely no complaints. Staff there is always friendly and helpful. Especially Samyra. She always goes out of her way to make sure everything I need is taken care of.
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July 2023 by Anayeli Salaz
Great staff! Have a business account with them since 2019. They are great service although over the years some have left TD bank..it sad to see them go like Amber. Daniel and Gabriella are still there. All and all they have always helped me.
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June 2023 by Sandra Wendy
Amazing bank! Everyone is so friendly and so professional, Kevin is awesome he helped me out on everything I needed to be done he is very professional and well spoken and kind “he deserves a raise” blessings ??
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May 2023 by Rodniesha Battle
Opened an account on the 4th cashed my check on the 5th they put a 6day hold on my check that was under $500 I was never asked if I wanted my check cashed or deposit I was highly upset.Ivelisse Gonzalez fixed my problem right away though..I'm so thankful...next time inform on and of everything give a person options and alternatives
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December 2022 by Michael Fied
They always end up helping and eventually finding a solution but, they are not intentional or take their slogan very serious about being "America's most convenient bank". Everytime I have ever went to this branch I am waiting for at least an hour.
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October 2022 by Ivan Roque
This is a terrible bank they take about 40 min to give you service
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July 2022 by Sonya Traylor
They always help me out good and friendly people work there
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June 2022 by Serena Carr
I love TD. Daniel the teller always is on point with my experience. I have to travel to TD maybe twice a month and its always a pleasure.