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January 2024 by S Seigler
I had a very pleasurable experience. Trinity was very helpful, addressed all my concerns, and I couldn’t ask for a better representative. She’s a sweetheart.
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January 2024 by Chris Hornedo-Morales
I used to work for PFCU and it’s been sometime, but she remembered me. Made me feel at home again. Thank you for your kindness and remembering and old team members.
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January 2024 by Peggy Eckenrode
Carmen was excellent!! We received all information that we asked for. She made the process easy and was very friendly.
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December 2023 by Jonathan
I loved meeting Trinity Smith (I’m Jonathan’s wife, Karlita)!! Your system was pretty slow that day and she made sure I was treated with kindness, engaged into conversations and had a good time while she could get what I needed done. She was efficient and down to earth, it was very nice talking to her, and a good start to the beginning of my day on ny way to volunteering at the shelter and playing with cute little animals. Thank you for having amazing customer service and human beings like Trinity! <3
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December 2023 by Trisha Pring
Publix bank has always been so helpful. I have never had an issue. Their hospitality and professionalism is better than any company I’ve ever seen. I had the pleasure of having Tiffany during my most recent visit and she was amazing. She went above and beyond for me while I was there. She helped me deposit money and then she noticed that my card was about to expire and offered to get me a new one which she did not have to do. She could’ve just let me wait for my new one to come into the mail but instead she went out of her way to get me a new one and allowed me to pick a new design as well. Overall I love all the staff there.
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December 2023 by Dylan McDonald
Carmen is amazing! She is very knowledgeable about the different types of loans you can obtain. In addition to her knowledge, she is extremely nice and social. She brightened up my day and had me leaving with a huge smile on my face. Thank you for being awesome Carmen!
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December 2023 by Jonathan Berlanga
Suzann make the hard work look easy. On point and great customer service. Thanks again for the great work you guys do to take care of PEFCU members. Keep it up. Happy holidays. ?
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November 2023 by Ruth sugarlumpbabies
Ms. Shelly Ms. Marie they truly went above and beyond their job? Shelly very beautiful personality and spirit Within she even stayed over her cut off time to make sure we was taking good care of. thank you all so much we was very happy at the end of the day. How can we forget about Sasha Latimore it is always a pleasure working with her each time she makes the process go so smooth beautiful personality such a beautiful young woman I would definitely recommend these beautiful ladies to work with God bless you all thank you so much
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November 2023 by Anthony Brown
I had a positive experience here. No nonsense or hassle a very straightforward process setting account up. Shelley was awesome. She was very knowledgeable and was willing to answer all my questions. This is the best banking experience I’ve had
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September 2023 by Debbie Strahl
Carmen was wonderful !So very sweet and friendly! Love her!The teller we saw, was also very helpful with some account information we were unaware of. Sadly, I don't remember her name. But everyone is so nice and friendly. Thank you all for such a wonderful experience!
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September 2023 by Buck DeShazo
I came in with a complicated issue as my card had been compromised the day before and my debit card had ceased to work. Jackie handled all the issues politely and efficiently, and exemplified professional standards during the whole process. She is a valued asset and associate and I appreciate her handling of my issues with calmness and thoughtfulness.
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September 2023 by Laraine Schamel
Carmen was an angel. From the moment she saw me, she was warm and friendly and professional. She helped me to my GREAT satisfaction. By the time I left, I felt like I was talking to a family member. SHE WAS WONDERFUL!!!!THANK YOU SO MUCH, CARMEN!
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September 2023 by Charles Mitchell-Gaddis
I applied for a job here serval times but didn’t get hired. However I’ve been banking here since pretty much my Publix career! My experience is most definitely absolutely beautiful and amazing every time. Keep up the great work ladies in the front!
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September 2023 by Ruth Ferking
Carmen was courteous and knowledgeable. She dug deep into my problem, solving my issue and making me feel confident the problem was controlled. Excellent customer service that is much appreciated
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September 2023 by Pauline Sanders
I had the pleasure of meeting with Sasha Latimore at Publix Credit Union today, she was so very helpful, . I do not have much knowledge about technology and she was so patient and kind and helpful throughout the entire process! I’m so grateful for her,
