-
February 2024 by Jeneie West
Removed decals and window tint without permission
-
February 2024 by Melody Hall
I needed a battery ASAP and they had it installed in less than 20 min. Thank You !!
-
January 2024 by Migdalia Charriez
Went to do a oil changed and it was super quick I love it John was amazing
-
January 2024 by Kimberly Cardona
Fast service and very honest team of people. Thank you
-
January 2024 by Nick
Great service and caters to customer. Thank you
-
January 2024 by Forrest White
My car broke down in Lakeland late afternoon on Jan 18, 2024. I was able to push it to this Pep Boys where I spoke to Jared. He was very helpful, but explained they couldn't check it out until the morning of Jan 19. I got a call from Jared about 7:20am on the 19th detailing for me what was wrong and giving me an estimate. As it turns out, the needed repairs involved an alternator which had been installed in Tampa and was under warranty. I worked it out to have the car towed to Tampa. Pep Boys did not charge me for the diagnostics, which I expected to have to pay. Jared was extremely helpful and beyond professional. I especially appreciated how he got the estimate to me so early in the morning. I also observed how he treated other customers while I was waiting to give him my keys. He was equally as professional and helpful with them, even at the end of the work day. I give Jared and this Pep Boys location my highest recommendation.
-
January 2024 by James Bryant
Great team and service!!! Highly recommended by me
-
January 2024 by Skyla
The staff were quick and respectful. When I had a question about another service they recommended I get, the staff member explained it to me in an easy-to-understand and nonjudgmental manner and I appreciated it. I'll for sure be going back.
-
January 2024 by Sherny
Got an oil change at this location. John was very helpful and courteous.
-
January 2024 by Kerry Bolio
service was very good .... but if the work was done correctly the first time i would not have to return to have it fixed...
-
January 2024 by Wasi Pirzada
All good. Every thing went very well.
-
January 2024 by Jared Ty
In and out, no upservicing.
-
January 2024 by MAC HAYNES
Very nice and friendly experience was great
-
January 2024 by Julian Sank
Horrible experience time after time. The vehicle service is irrelevant because the people working here will lead to this locations demise. The service manager either needs extensive customer service training or should be removed from all customer contact responsibilities. He should never have the opportunity to speak with customers because he does not present that he cares in the least bit about anything. He alone makes the experience at this location terrible. I've given this location far too much of my time. Do not waist your time at this location.
-
January 2024 by oreste marconi
Mike, John, and Jerad were extremely helpful and friendly