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September 2024 by Winter Haven
Locally owned, price was very reasonable to replace my garage door springs, fast service.
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September 2024 by Ram Seetharam
I was looking for a replacement garage door lift handle. I could not find it online or in any local store. I called Overhead Door Company yesterday morning. The receptionist, Brittney asked me to send a picture of the lift handle. Within 5 minutes of receiving the picture she sent a message that they have it in stock and the price.
I placed an order, she had it shipped with in a few minutes. Great price and excellent customer support. Brittney is awesome. Thank you so much Brittney for everything. I really appreciate it a lot! I would highly recommend to family and friends.
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July 2024 by Nancy Walters
I am extremely pleased and happy with Overhead of Polk County.
They didn't try to rip me off as another company tried to do.
The repair price on replacing my broken spring was "very" reasonable.
The installer was professional, polite and he was in and out within 45 minutes.
I highly recommend Overhead Door of Polk County!
Thanks
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June 2024 by dooley pettie
Excellent customer service, knowable techs w/ the best interest of the customer at the heart of their service. By the way … they are very kind
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April 2024 by Douglas Martz
This company and the franchisee should never be used. They provided quite and made a mistake in the quote and refuse to provide the product they intended to provide. I have left 8 messages for the franchisee and he refuses to return a call!!!
Despicable and would never recommend!!!
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March 2024 by Jen Gaudette
Logan came out today and fixed our garage door springs for us. He was very polite and did a excellent job. My husband was very impressed with him and the service he provided! We will definitely recommend your company and wont hesitate to call if we need anything else.
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February 2024 by Freddie Freeman
We needed a new garage door and called Overhead Door of Polk County. Robert Doucette came out and talked with us, made some recommendations and showed us some options. We ordered our door and it was installed in a timely manner. My wife and I love our new garage door.
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January 2024 by Brant Lang
Overhead door was fantastic. I had an accident and messed up my garage door. I called them and they came out immediately and fixed the problem. Thank you the quick service!
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January 2024 by djon smith
Great customer service very well mannered and is helpful thanks for the experience
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January 2024 by Tatjana McCormick
Awesome customer service and the product is perfect for what I needed it for. Will post pics soon. You should really check them out
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January 2024 by Brittney Mccormick
These people are amazing!!! We have been doing business for almost 4 years and the office staff is always so pleasant, the service techs are always very professional very knowledgeable and fast!! And with Leo’s years of experience you can not go wrong if u need garage door work rather it’s commercial or residential this is the place to call
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January 2024 by 1 Stop Auto
Everyone at overhead door has been amazing. They go above and beyond to help you with everything. From new install to repairs and replacements, they can help. They not only installed our 2 large roll up doors at our shop but they maintain them for us as well. Always a pleasure, thank you Leo and the amazing team you have.
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January 2024 by Cris S
Hit my moms door with my car called and spoke with Brittney and she got a tech out the next day, the damage wasn’t as bad as I thought so she def saved me.. thank u ms Brittney and JR!!!!
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January 2024 by #SisGoalz
Great customer service, overall experience was definitely a 5 star
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January 2024 by Chris Bizette
Junior came out in Oct to check on my odyssey belt driven unit that was 9 years old. I said per the manual the belt is covered by a 15 year warranty. He said well you'll have to take that up with overhead. I wrote the executive offices and Robert from the Polk County office called to say he wasn't sure what the warranty process was. Excuse me...to me that means we don't honor warranty work. We prefer to swap out whole assemblies because it's quicker and most people won't check the warranty. Robert calls back a few days later. We'll send you a check. It's been over 2 months with no check. I guess it's court timeIn response to the owner. Warranties do not retroactively change. The warranty on my manual says 15 years for parts. Now maybe 5 years ago a new model/manual may say a 7 year warranty which applies to that model only. As a business, a follow up to me. Mr Bizette did you receive the check would have solved all of this. The burden isn't on the customer. Customer service 101. Also I would think there is someone responsible for accounting for the business. I guess the fact that there was $187 discrepancy on the books didn't come up