-
September 2023 by DM DM
Absolutely, everyone!!!!Munchel's Fine Jewelry features outstanding repair work, too! Love your commercials, came in with a few pieces requiring repairs this month. I had the pleasure of meeting 'Jennifer', awesome young lady! Professionally and personally, superior work suggesting a lobster claw for my 50 year old gold ankle bracelet, the original clasp wouldn't lock. Brought in some other wrist bracelets required attention, too. All work was extremely timely, cost' very affordable! Your suggestions Jennifer were exactly perfect. When I returned to pick up one remaining item repaired this week, meeting 'Austin' made my day, very charming, quite charismatic, both you, Austin, and Jennifer compliment your Team, 'A-Team Plus', A-Team so Rocks! Myself and the customers I encountered this week equally seemed appreciative, happy, and excited with our purchases, repairs, and most of all, the genuine easy conversations all held smiles, laughter, and meaningful 'thank you's. Munchel's offers the very finest on every level, exceeding the bar!Thank you everyone,Super Happy Miranda Family ...
-
August 2023 by Shannon Detter
Called asking about selling some gold and diamonds guy was great on phone. When arrived several people working took at least 5 minutes for someone to knowledge me get this is a tiny store we were not missed. Once we were helped guy was nice came back with prices which were fair but once I let him know I got a little more offer some place else his attitude went in the garbage that’s why I gave 1 star I was just simply taking and he was done
-
August 2023 by Carla Spence
I was given a mother's bracelet from Munchels. It took a long time to be finished, and after only wearing it a handful of times (never getting it wet, being careful with it), it looks terrible in less than 6 months. I probably wore it about 10 times in total. I had bought myself a cheaper version online to wear on a daily basis, and they both look just as worn.
-
August 2023 by Deanna Darby
I absolutely love Munchel's! I had a small diamond fall out of my engagement ring and took it in to see how much to have it replaced. I explained that I just had it there to be cleaned about a week prior and that it was purchased from them a couple of years ago. Matt was gracious enough to have it fixed and refinished at no charge! I was shocked and so incredibly grateful. You don't find customer service like this anywhere anymore. Thank you to Matt and everyone at Munchel's for always being so kind and welcoming!
-
August 2023 by Judie Keefer
This is an amazing family business all who are very honest, caring, and accommodating. They are truly what we feel are artists in all they do from repairing/cleaning/ high end watches to helping people with just the right gem choice, to checking stones in jewelry to make sure they are secure to giving honest appraisals. They feel like family to us! Thank you ALL at Munchel's!
-
August 2023 by Jasmine
I was there a couple of weeks ago. I wanted them to buy some gold/jewelry from me. They bought all 4 items. However, I had to go back to buy 2 of the items. No one gave me a receipt. I told them how much they bought them for. They didn’t care and tried to make me pay $700. Even though they paid me $410. I would not recommend them. I feel like they took advantage because of them situation.
-
July 2023 by ayayron
Brought my watch in last December for the crystal to be adjusted and the gentleman warned me first that when he attempts to adjust the crystal that it could crack and then obviously it would have to replaced regardless and he also told me what the price was for the replacement if it cracked/didn't go back in. He comes out a few minutes later and informs me that my watch is going to need a new crystal after all. He said it would take a week for a $20 replacement and a week passes, I get the watch and he did a phenomenal job.All in all I appreciated him warning me prior to the attempt and telling me the price and the time of the replacement
-
July 2023 by Paula Wilson
I took my ring in to be fixed while visiting for Germany quick and easy ! Very efficient with time . One day turn around . Highly recommend. Ring looks new :) thank you!
-
July 2023 by Gerry M.
Took my daughter's ring to be fixed and was told 2 weeks. 6 weeks later was told it wasn't repairable and a new ring would be there in a week. Now it's been 10 weeks and no response or replacement ring. They promise they'll call you back but never do. The absolute worse customer service ever. Go elsewhere if you're smart.
-
April 2023 by Jessica Styron
We had the best experience ever! I broke one of my rings at work. Took it to Munchels, when I got the ring back it looked better than the day I got it! Absolutely beautiful! Thank you so much! I will be returning for sure!
-
April 2023 by Deanna Doran
I was told 1 week and $14 to fix the clasp on my bracelet. 1 month and $24 later I got it back. I do not like the inconsistency but the work on the bracelet was top notch. I would appreciate honesty when I dropped it off.
-
March 2023 by Deanna D.
We were told 1 week to fix the clasp on my bracelet and $14 when we dropped it off. 1 month and $24 later we got my bracelet back.
-
March 2023 by Cat Borovich
My mom had a ring she needed resized, so we took it into Munchel’s. Not only are their prices fair, they do EXCEPTIONAL work. The best work we’ve ever seen. You can’t even tell that the ring has been sized up at all. There’s no seam, it wasn’t stretched. Polished and beautiful as ever!! Thank you so much! We will certainly be repeat customers!!
-
March 2023 by Tammy Mier
This place is a ripoff there prices are ridiculous and the people working there act like there doing u a favor showing you pieces of there junky jewelry. They offered me $1000 for my diamond Rolex watch!!! They had a very similar watch in there showcase for $7,800 buyer BEWARE go elsewhere!!!!!
-
November 2022 by David Fingerlos
My wife’s custom wedding band needed a minor but delicate repair and cleaning. We entrusted it to the care of Munchel’s Fine Jewelry. They did the work rapidly, professionally, and affordably. The band is now as beautiful as the day I put it on her finger.So impressed were we with the people and the charming store we returned to have her antique silver tableware appraised. Mr. Munchel’s price was quite fair, so we decided to sell it all since we have no use for it and no one to inherit it.In this day of chain enterprises and nearly extinct customer service, it’s a delight to find warm people running a family business. They genuinely care about the expertise and service they provide to their customers.We will do all our jewelry-related business with these fine people. I recommend you do the same.
