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October 2023 by Google user
The upgrade from Clean Machine is better. The equipment isn't broken down all the time like it was before. However, the side brushes don't seem to hit the top half of my SUV very well and my mirrors always have soap on them after the wash. I think the rinsing jets need to be serviced. Otherwise everything looks just ok. Quantity over quality here. The staff is really friendly and always smiling and waving.
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September 2023 by Jack M.
This place gets worse and worse. Paid for the titanium wash. My car looked like it had barely been touched. One of the finishers told me he should use 80 grit sandpaper on my vehicle to get it clean. The manager heard the remark and did nothing. I asked "is this the new business model." He in a very disrespectful manner let me know they are instructed to wash them , not necessarily get them clean. After this experience I have concerns for my safety and my wife's and damage to my vehicle with this quality of employees. Save your vehicle and money-go somewhere else.
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August 2023 by Michelle B.
this place used to be wonderful before the new owners took over. Now the car doesn't get clean, dirty rims minimal armor all if any, droplet spots, dirty rags used to clean the inside not what it used to be. The new owners have destroyed this business go elsewhere you going for an expensive car wash and you come out with a dirty car
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July 2023 by John E.
This place is horrible. They were pretty good until a few months ago when I went through and the lady behind me banged into my bumper three times because they did not give her proper instructions. Despite me having to pay full hundred dollars for a part for my bumper they refused to pay anything and told me to deal with it with my insurance. They absolutely do not care about their customers. They are horrible.
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May 2022 by Sherry T.
DO NOT USE "CLEAN MACHINE CAR WASH" @ 6051 South Florida Ave, Lakeland Florida! They Damaged my car and have refused to pay for damages for over a month now!! I immediately filled out an incident report, took pictures,(have pictures of Before, also!) The so called manager was giving the report to the GM, who was supposed to call me. I went for an estimate, which was $297. He has Never Called me back, nor has Anyone from there! As it wss a Month of trying to CALL, I went there to see the GM. I was Confronted, to put mildly, by that same mgr. He had an Oh Well attitude as I asked him why no one could call me back and shrugged me off. He Refused to give me the GM's bosses name or number, as well as Corporates number. I insisted he Call Josh the GM. He went in to call and came out demanding I leave the property or he'd call the PD for TRESPASSING! I laughed and said YOU told me to park here and you were calling the GM. I am here to give the GM my Estimate. He cussed at me and went in. Next thing I know 3 Sheriff's Police show up! That Backfired on this manager. Instead They asked for the GM Joshes phone number and They were calling him. They also told me to report this to corporate. And No I was Not Arrested for Trespassing, nor for Anything in my entire life. I will be pursuing this. Had to give 1 star just to ]post...
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February 2022 by Andy G.
I went to clean machine car wash get the bugs off the front of my car. Which by the way I have owned for one week now, it's a 2022 Tacoma. I asked the guy at the front which wash I should use to get the bugs off, he told me the $25 one. So I got the $25 wash. I went through the wash and I went to vacuum my car out I noticed there were still bugs all over the windshield and on the front of a car. The guy that sprayed the front of my car was walking by, he said you had a lot of bugs on there and the only way to get them off is "elbow grease" and suggested I go up the street to where they hand wash cars. This would've been really nice to know before I spent $25 bucks to not get the bugs off the front of my car. I'm not saying the car wash doesn't work I'm sure if you have some light dirt on your car it OK but definitely not gonna get bugs off and it's not gonna do a very good job of cleaning your car.
