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October 2023 by Carline
I just open an account two weeks ago. One of their associates in the drive through was very rude when I enquired about when I will receive my atm card. It’s been two weeks already. She replied you need to come inside, and disappeared. But The lobby was closed. Another associate? a black girl with dread locks acknowledged my presence with a smile and apologized on behalf of the rude associate. I won’t be in a haste to close my account. I’ll give Midflorida s chance. We shall see.
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January 2023 by Jeremy marse
I have been with midflorida Bank for 4 years an every time I come to the midflorida ATM, it never works. I'm almost to the point of switching banks.
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December 2022 by shay tac
Every time I come to midflorida I am the last one one to get serviced it's not just this mid florida it's the 2 on South Florida Ave as well. But I've had enough I'm going back to GTE at least they have better customer service the only reason I left them was because my husband banked with midflorida; which was a huge mistake! This is not the only issue either.
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March 2022 by Lady Dianne Watson
Friendly, professional staff. Greets you with a smile inside and at drive thru. Best banking institution I have ever had. I recommend Midflorida to my family and friends. Many of them have transferred to Midflorida.
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December 2021 by Cindy Crowder
Always a great experience. Staff is always professional, helpful and make banking easy and fast.
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December 2021 by Kenneth Lott
Rosie is very knowledgeable, efficient and professional. She always happy to assist me with help.
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December 2021 by Robert DuVal
Great Service FAST AND FREINDLYHLCT
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December 2021 by Dane D
Great customer service always!
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August 2021 by Courtney Schuler
This is a great branch. The drive thru ATM has been causing some problems for quite some time and it hasn't been fixed. Sometime you have to put your card into the machine 10 or more times for it to accept it.Completely unrelated... What is the yellow salt for the popcorn called?
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July 2021 by Courtney Blue
This is a great branch. The drive thru ATM has been causing some problems for quite some time and it hasn't been fixed. Sometime you have to put your card into the machine 10 or more times for it to accept it.Completely unrelated... What is the yellow salt for the popcorn called?
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July 2020 by Michelle Eager
Lobby is open. Can use tellers for basic transactions, can also meet with an associate to open account or make changes to your account.
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May 2020 by Tracy M
Was easy enough to cash a check here....
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May 2020 by Thomas Payne
Worst customer service I’ve experienced at a bank
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April 2020 by Kristina Stanfield
I have banked with Midlforida for years, it has been my only bank that I've used. I have never had any issues with Midflorida. The only reason i did not give this branch a 5 star is because of their associate that works here names Rosie. I came in with my fiance to speak about joining accounts. She was very rude and just had the attitude that she did not even want to be there. She informed me i would need the other person that is over the account there to sign off on me adding my fiance, i informed her i previously called and they said i didn't need that. I guess she got irritated by what i said and informed me quickly that, that wasn't true. She told me she couldn't help because my fiance did not have his Drivers license with him but he had his passport on him, she then proceeded to ask why doesn't he even have his drivers license on him in the first place. Due to my encounter with Rosie, i am considering closing my bank account and going else where.
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October 2019 by Shannon Pitts
I have been a Mid Florida member for over 20 years and this location is by far the best I've ever been to. Because the credit Union cannot handle trust funds, Jeff went of his way to call another bank to ask questions for me so I was able to get one done. Not only did he wait for them to return his call with the info, he actually called me back to let me know what I had to do to get it done definitely did above and beyond his Call of Duty. I see now why he has so many awards in his office great job Jeff!
