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November 2023 by Luhvs
I got a 30 plan for me and my family and I was told that will be 90 for the 3 lines and when I toke a look at my balance it was 120...they added a global 100 plan on each line without telling me..good thing I was able to change the next day
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November 2023 by lori jones
I love this store 1259 Ariana st Lakeland FL 33803 go to Jess SHE THE BEST I LOVE HER ❤️
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September 2023 by kait ross-wallace
If there were a review for no stars, this location would get it. Very poor counter service, very unhelpful.
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June 2023 by Jessica Morgan
Knowledgeable people. Answered the question, fixed the problem and I didn't have to wait an hour. Thanks.
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June 2023 by Larry Banks
A good store with competent employees.
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February 2023 by denise Tavalaiccio
There is a lady in this store with really long nails. Long dark hair and a very different name. She sold me two phones and financed them at 50% interest! She gave me no paper work. Did not explain the financial end of it. She's a crook! She needs to be fired! I will not stop here!
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February 2023 by Irma Ratliff
Good hospitality
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August 2022 by E Buchanan
Only thing is my plan price was increased and no one told me it would. Ohh and as soon as you turned my old phone off, all my apps worked just fine. Stop disabling our 3 & 4 g phones. The employees were great.
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May 2022 by dan lewellen
Very helpful experience, they went out of their way to help me !!
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November 2021 by Greg Scott
Great experience and works great with the s21+
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September 2021 by Danny Benitez
These folks really provide great customer service. They always go above & beyond for whatever my needs are especially Eishen. She is very cordial and professional and knows her job very well.
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June 2021 by Walter James
Tony and associate Eisheh we’re very helpful in setting me up with a new phone (:
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June 2021 by Blaine Fisher
Eisheh gave me a great deal and helped me set my phone up
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June 2021 by Nikki Too Real Nations
I was told by a few friends that have paid their bill at this store, and they where charged $5 for IN STORE SERVICE FEE when it shld only be $4. I visited the same location 6/6 @ around 5:17 and inquired about service fee with the sales agent by the name of Tony (probably a fake name) and he stated $5 so I went str8 to to North Side (corporate) and advised them that store located at 1259 Ariana St is POCKETING EXTRA MONEY AND STEALING FROM THE COMPANY and this is was reported as well thru the customer service #. I find it very dishonorable for METRO agent at this store is a THIEF AND I will be filling out a dealer complaint as well and returning it to the Corporate store.. The integrity of this store has been compromised because the agent wants to steal and profit off of hard working ppl. Look at it like this: 20 ppl making a payment? THATS $20 he’s taken from customers tax free. BIG PROBLEM
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April 2021 by Silvia Solorzano
Eisheh was very helpful and hooked me up with a great deal
