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May 2024 by Beckie
When I got there the drive thru line was all backed up so I went in to order. Inside there were about 12 people waiting for their orders to come out and no one at the register. So I ordered at the kiosk. After ordering, the kiosk message said that it wasn’t taking payments and to pay at the counter. So I went up to the counter and a lady came and nastily said, “I’m not taking anymore orders!” I tried to explain that I had already ordered and was just trying to pay. But she wouldn’t stop to listen to me. Then she turned and yelled at everyone that was waiting for food that it was going to be a while and if you didn’t like waiting you can all leave. “Just get out!” She yelled at us. So I left. Worst attitude ever. She was so nasty to all of the customers.
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May 2024 by Michael Lozada
Spent almost 12 ’minutes in the drive thru to get to the window to pay and nobody be there for another 3-4 minutes just to see excutives in the kitchen slowing everything down and not even caring.Just to be parked and wait an additional 10 minutesAlmost 25 minutes in the drive thru
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April 2024 by Brian Degroat
The workers Spend more time talking Trash Abut The customers thin Actually doing the job they are paid to do Whether a person knows the menu or not if you ask the Employees a question abut the Menu should aways stay professional the only one working that actually does a excellent job is the Primary manager over the Location the rest of the Staff does nothing but wait to be Told what to do I myself had to Yell for help just to see what was hold up on are Order and had to yell to get a Refill on my drink I deal with Enough problems with being Disable I don't like being Treat it like I'm not there they see you and walk away date 4/26/2024 around 3:00 and 3:30 in the Afternoon when the truck was Pumping the grease
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April 2024 by dyl an
Worst McDonald’s in Lakeland I’d say? Like if you agree
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April 2024 by Cmoneymayweather
Bethany the manager literally tells everybody to stop taking orders atleast 40 times a night and then the whole place will be backed up idk how she got management?
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April 2024 by Caleb Sheppard
Just not a great McDonald's. Trust the reviews.
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April 2024 by Tatiana Grieff
Waited 30 min for food, went inside and waited! Hire more people!
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April 2024 by Alexis
I wish I could give 0 stars but sadly I'll give them 1, they have no problem getting disrespectful to costumers, I have a health condition and if I don't eat I'll pass out, I have a busy life so I sadly have no time to pass out either, but according to whoever answered the phone it's my fault I needed food, they got my order wrong and I didn't want to pass out so I had to eat what was given, I would've eaten what I paid for but instead I'm not feeling sick. I called to tell them about it and instead was given hell for my condition and talked down on for "not calling back sooner", I'm not gonna call when I'm driving it's illegal and I'm not gonna call when I'm with my family fighting to pass out. I asked for the manager and she hung up on me so I didn't get anyone's name and I didn't speak with the manager. Either a better more respectful staff is needed or the location has to be closed, we've had tiny problems every now and then before with this location but honestly if it's gonna get this bad might as well shut it down. Whoever answers the phones needs to be spoken to as well for their poor customer service skills.
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April 2024 by Justin Perkins
There has never been a worse McDonald’s, it’s always slow, the food is always bad, they are too lazy to make a breakfast burrito so they say they have been out for 2 months. Today I waited in the drive through for over 45 minutes before giving up. (Not exaggerating at all) just go anywhere else if you are hungry.
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April 2024 by Luchandley Aristil
It was better than other McDonald’s I’ve been too
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March 2024 by Wayne Coates
By far and away the worst McDonald's in the country. Slow incompetent service and terrible food. The drive thru sensors either don't work or are completely ignored. Orders are cooked in no sensical order.
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March 2024 by Pedro
They should check their schedules at Gogol since they do not provide 24-hour services
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March 2024 by Viviana Henao
Closed at 9 pm, and then wait 20 minutes for your food to be
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March 2024 by Siramde Navilos
Everything good.
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March 2024 by peter boros
Inside is closed for renovation, waited in drive thru for fifteen minutes talking to the screen and never got any responses. Line around the parking lot.