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October 2023 by Jennifer Bell
The booking was seamless and straightforward. The facility from what I’ve seen is clean maintained. There are defiantly no safety concerns as it is pretty locked down. Rent is reasonable. No complaints so far. I just moved in though.
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October 2023 by T D
Dwight was a pleasure to work with on the front end.Unfortunately, 3 weeks later, when a large group of boats had their electronics, parts of motors and trolling motors stolen on the Extra Space property. I was not notified from Extra Space until I actually called them. Not a single word from the storage facility. They told me they were allowing law enforcement to reach out to us. This was handled poorly and will now cost us boat owners serious time and money to repair/replace the stolen items. Extra Space has yet to tell us if they will assist. Disappointed to say the least!
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September 2023 by Billilynn Moore
First of all Dwight was wonderful. This is a review is more about the corporation& there fine print,aka rip offs. I was renting for a total of 93 and they recently had a price increase. Mine jumped to 173! An $80 increase,with no notice. $80 increase! Absolutely ridiculous! & i just want poeple to know what they are signing up for. People rent these units usually cause they NEED them.shame on this company. I was forced to downsize and pay what I had been paying for the bigger unit. Luckily won't be needing to much longer
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September 2023 by Billi Floyd
First of all Dwight was wonderful. This is a review is more about the corporation& there fine print,aka rip offs. I was renting for a total of 93 and they recently had a price increase. Mine jumped to 173! An $80 increase,with no notice. $80 increase! Absolutely ridiculous! & i just want poeple to know what they are signing up for. People rent these units usually cause they NEED them.shame on this company. I was forced to downsize and pay what I had been paying for the bigger unit. Luckily won't be needing to much longer
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September 2023 by Valerie Copley
I was looking for a new storage facility near my apartment, an Extra Space Storage facility had just recently been built about a half mile down the road from where I live. Started the process online and then received a call from Dwight asking if I had any questions and could he be of assistance in anyway.I actually did have some questions and he was exceptionally nice and patient and really exceeded my expectations.Thank you Dwight for making my storage nightmare a storage dream!
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September 2023 by Jack Mcclellan
Too many rate increases in a 10 month period. 3 increases. I cannot recommend. Only way I would ever rent again would be a locked in rate for at least 12. Months.
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August 2023 by Terry Ford
I have a great experience. Dwight was extremely helpful in choosing the right fit for me, and processing went smoothly. Have to say already pleased with the controlled climate building and the access to the unit.
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July 2023 by Amber VDS
We had a unit for our business storage for a year or so + never any issues . Always very clean, very cool inside, no foul smells. Nice staff. Easy access carts always available and clean restrooms. We had their smallest unit and it ran us about $70/month when we left in July 2023. We only left because we no longer needed a storage space. We did have a price increase with no warning once, but I went to the office and had a conversation and we got it rectified.
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July 2023 by Matt Vidosh
Very clean nice place however they use a “cylinder” type of lock not available at hardware or retail stores. If the office isn’t open so you can buy one from them and you move your stuff in and don’t have that special lock, well you won’t be a happy camper.
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July 2023 by Toyz 2 Your Door (Dubs)
This place stole $100 from my mom the guy in charge pocketed the money stay away bunch scammers I was not aware until this week I reserved a unit there she told me what they did to her I’m not going take it they just lost potential long term renter for $100 quick take from a senior citizen if you senior stay away the take advantage of the seniors
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July 2023 by Mellissa Sherman
Very helpful and polite. They made renting a unit very easy even sent the paperwork via email. Will definitely recommend. The store manager is the absolute best he is extremely helpful and very pleasant to deal with I have had a storage here for a while now and I have had to change my unit 3 times so far lol. He is always helpful and always go the extra mile. Thank you Dwight for being exceptional and a pleasure to deal with.
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July 2023 by James Cofield
We used Extra Space Storage on Shepherd Road in Mulberry, FL. The facility was great, always clean, and easy to access. Renting a new unit and checking out was very easy and not cumbersome. Thank you Extra Space Storage for making our life easy in 2023.
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July 2023 by Samantha Baker
Absolutely the best service I've ever experienced. The gentleman I dealt with was the ultimate professional. If he said he was going to do something, he did it! I highly recommend this place!
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June 2023 by Johnny Pullara
Dwight and team were wonderful to work with. I had no issues with my storage spaces over the last 9 months. The facility is clean. Thank you again for all your service to this location.
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June 2023 by TJ Bissett
Dwight and Liz are both awesome, super friendly and knowledgeable. I always recommend Extra Space whenever someone needs storage, but now I’ll be recommending this location specifically because of these two individuals!