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January 2024 by Lisa Manjourea
The car I reserved was not available when I went to pick up, and I was very pressed for time. The two gentlemen working in the rental office offered to deliver it to me at my job later that afternoon. They went above and beyond and they saved the day! I always have great service and a good experience when I use Enterprise. Thanks to the guys at the South Florida Ave location!
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January 2024 by Vikas Kapil
Service was good, they even allowed me to park my vehicle during the rental period at their location.Though they look slightly short staffed but the associates are very helpful. I will recommend them .
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January 2024 by Rebekah Franklin
Thank you, Tyrone!
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January 2024 by Kayla Coll
Enough kind things cannot be said about Zach. Zach truly cares not only about your satisfaction with their service but also about your family’s safety. He’s quick at handling any situation thrown his way and works his best to solve any issues that may arise. His top priority is ensuring your family is happy with your experience. He is the best representative of this branch as well as an amazing representative of Enterprise itself. Highly recommend working with Zach next time your family needs a rental.
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January 2024 by Johnny Carlton
The staff went beyond satisfying me, loved the service and updates. I highly recommend using them
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January 2024 by Bernard Ramey
Customer service at Enterprise is very good.
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January 2024 by Tom Vecchio
The guys at the location where I rent are great. South Florida Ave in Lakeland, FL. Very friendly, very professional, and very helpful. They get me in and out of there quickly and they make the process very easy.
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January 2024 by Kayla Johnson
Very helpful & go above and beyond ! Tyrone thank you so much for your kindness!
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January 2024 by Justin Deming
I had a reservation was dropped off by tow truck guy. Because my car had to be towed. When I got to enterprise I was informed they did not have the vehicle I reserved. No big deal what do you have, nothing they said. Didn't attempt any sort of customer service like contacting the other enterprise location less than 10 miles away, to see if they had anything. Basically told me to kick rocks didn't even point me in the direction of closest bus stop. Absolutely the rudest people to deal with.
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December 2023 by Jillian Monjure
Tyrone provided the most outstanding customer service I could have ever asked for. This location is the best and most efficient one as I did not have great luck with Orlando locations. Tyrone was beyond helpful and supportive during my time of need. He truly cares about his customers and their satisfaction. His staff is also very friendly and helpful but he runs the show! Will definitely continue renting from Tyrone at the Lakeland location.
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December 2023 by Adrienne Farina
The guys here at Enterprise came through once again and were able to find the exact vehicle we needed for a family gathering being held out of town.Ty went above & beyond to ensure the vehicle we requested we had and Zach made the transaction day of pickup very seamless and quick.Great job guys!
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December 2023 by Dhinesh T
I was very surprised with the heavy wear and tear minivan we received. Usually the cars they provide are less miles used and brand new looking cars. Customer service is good
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November 2023 by Mary Jo Wright
I have rented a car from Enterprise a few times. It's always been a very easy process especially this time. Zach at the S. Lakeland location got me in and out within minutes. He answered all my questions and with a smile on his face. Thanks again Zach for making my vacation a relaxing one!
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November 2023 by Jennifer DelMoral
Five stars for Zach at Enterprise! His professionalism and helpfulness truly stood out. He made the rental process smooth and easy. Highly recommend!
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November 2023 by Ashley Braden
Tyrone is absolutely the right man for the job! He went above and beyond with his outstanding customer service. If the world was filled with more Tyrone it would be perfect. Hats off to you Tyrone!Keep being awesome.
