Enterprise Rent-A-Car provides car rentals at airport and Lakeland locations, with service in over 30 countries. The experience is often described as quick, easy, and smooth, with exceptional customer service from a professional staff. Many customers report a great overall experience, noting the process is simple and fast for both pick up and drop off, sometimes including a free vehicle upgrade. The staff receives praise for clear communication and making things easy, especially during difficult situations. While the rental process and rates are frequently called great, some customers note an additional penalty fee for unplanned toll road use. Many state they will rent from Enterprise again in the future.
